Sr. Security Operations Analyst
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.
Job Summary
OpenGov is seeking a highly skilled and motivated Senior Cybersecurity Analyst to contribute to the continuous monitoring and operation of our Information Security program. This role is instrumental in ensuring the integrity of our Information Security program and that our cloud and on-prem environments are resilient, observable, and defensible. You’ll work closely with DevOps, Infrastructure, and Security teams to respond to and enhance protections, document our automated and manual playbooks, and contribute to our Security Incident Response process.
Key Responsibilities:
Own the monitoring and operation of internal security tools and automation pipelines to enhance visibility and enforce security controls across infrastructure.
Become a primary SME of OpenGov’s Detection and Response tooling and processes.
Triage and response of incoming threat detections, including responding to escalations from Junior Security Analysts, and driving investigations to completion.
Ensure team wide adherence to response and escalation SLAs and runbook policies, providing feedback and updates to ensure they are consistent and accurate.
Lead Information Security efforts on the deployment, testing, and documentation of new security tooling
Own the operational duties of critical security tools, including vulnerability management platforms, CSPM, SIEM, Incident Response, secrets management, application security scanning systems, endpoint protection systems and others.
Create and maintain custom detection rules, alerts, and remediations for cloud-native services, using tools such as Rapid7, SentinelOne or other modern security software solutions.
Create and maintain documentation, runbooks, and automated health checks for deployed tools to ensure operational excellence.
Contribute to Incident Response activities, including acting as Security SME or Incident Commander.
Qualifications:
7+ years of SOC or similar experience, with a focus on infrastructure or cloud security.
Deep understanding of cloud environments (AWS & Azure) and experience securing cloud-native services.
Strong written and verbal communication skills, including technical documentation.
Familiarity with deployment and operation of tools such as Wiz, SentinelOne, Palo Alto, or similar, with a heavy emphasis on automation.
Ability to break down complex security challenges into scalable technical solutions.
Why OpenGov?
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.
A Team of Passionate, Driven People
This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:
Comprehensive healthcare options for individuals and families
Flexible vacation policy and paid company holidays
401(k) with company match
Paid parental leave, wellness stipends, and HSA contributions
Professional development and growth opportunities
A collaborative office environment with weekly catered lunches.