Staff, Back-end Engineer (Growth Engineering)

Description

Please complete the attached the  Internal Transfer Request Form  and submit it.

Please make sure you are applying with your Coupang e-mail address.

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We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview:

In Growth Engineering, our goal is to increase the number of transacting Customers while also growing their purchase frequency and lifetime value. We build core platforms and services that power Coupang's growth and marketing efficiency. Various platforms under our portfolio include Search Advertising Platform, Affiliate Platform, Display targeting & re-targeting Platform, CRM, Audience Platform, Push Marketing Platform, and other core marketing services for user profile, landing, tracking & attribution. ML opportunities across these portfolios include targeting, personalization, product & offer recommendations, budget optimization, real-time bidding, creative optimization, fraud detection, and various others.

As a Staff Engineer within Coupang’s Growth Engineering team, you will be instrumental in architecting and developing a next-generation CRM platform. You will lead initiatives to ensure the platform delivers an end-to-end campaign management including Campaign Plan, Target Customer Selection, Promotion optimization, Product Selection, Creative Management, Landing Page Creation and Campaign Performance Measurement. Design a real-time decision engine to empower downstream services across the Growth Engineering ecosystem. Your expertise will directly contribute to advancing Coupang’s data-driven capabilities, aligning technical innovation with strategic business objectives.

Key Responsibilities:

• Design, develop, and automate large-scale, high-performance streaming data processing systems to drive business growth and enhance product experience 

• Build scalable infrastructure and pipelines using best-in-class software engineering practices

• Ensure the platform supports high availability, reliability, and low-latency.
• Take full ownership end to end: from solution investigation/benchmark, development to operational health 

• Establish and execute short and long-term architectural roadmaps 

• Drive continuous improvement to the efficiency and flexibility of the data, platform, and services while maintaining a high bar for customer trust, performance, and availability 

• Collaborate with data scientists, machine learning engineers, and other stakeholders to understand data requirements and deliver solutions
• Implement data quality and validation processes to ensure the accuracy and consistency of ingested data

Basic Qualifications:

• 10+ years of professional software development experience 

• 5+ years of experience in data-related products with proficiency in Spark, Flink, Spring, and Java 

• Experience with open-source frameworks and technologies, like Spring, AWS, APIs, NoSQL, Big Data Technologies (Kafka, Hive, Cassandra, ClickHouse, Apache Flink, Apache Spark, or similar)  

• Excellent coding skills, with emphasis on data structures, algorithms, problem solving, refactoring, performance improvement and complexity analysis 

• Distributed systems experience is a must, should be skilled at designing, implementing, and maintaining systems at scale, and working on tradeoffs based on business demand 

• Taking ownership comes naturally to you and you thrive in an environment where priorities and requirements are not always clear 

• Comfortable working and learning in an agile, fast-paced environment 

• Bachelor’s degree in computer science or related field 

Preferred Qualifications:

• Experience taking a leading role in building complex software systems that have been successfully delivered to customers
• Experience with internet-scale datasets and feature engineering (feature pipeline and feature store development)
• Experience communicating with users, other technical teams and senior management to collect requirements, describe software product features, technical designs and product strategy
• Experience influencing software engineering best practices
• Hands-on expertise in many disparate technologies, ranging from front-end user interfaces through to back-end systems and all points in between
• Experience working backwards from the customer and delivering innovative, simple solutions
• Fluency in oral English

At Coupang, you will:

• Work on a challenging and impactful project that directly influences Coupang's user acquisition and engagement strategies
• Collaborate with a talented global team of engineers, data scientists, and product owners who are passionate about building innovative solutions

If you are a passionate engineer with the skills and experience to make a significant impact on Coupang's user understanding and personalization efforts, we encourage you to apply!

[Recruitment Process and Others]

• Recruitment Process:
  • Application Review - Phone Interview - Onsite Interview - Offer
  • The recruitment process may be different depending on the job and may be changed due to scheduling and circumstances.

• Others:
  • This job post may be closed early if all openings are filled.
  • If there is any false information in the application, the offer may be cancelled.
  • Veteran status or disability will not result in any disadvantages in the recruitment process.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

[Privacy Notice]

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
• https://www.coupang.jobs/kr/privacy-policy/  

[Document Return Policy]

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email ( recruitingops@coupang.com ) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

[Equal Opportunities for All]

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.