You will be leading the design, development, integration, and optimizing enterprise-grade communication and collaboration platforms. Drive platform architecture, software and security engineering practices, and site reliability engineering (SRE) to ensure secure, scalable, and optimized systems. Champion modern engineering methodologies and contribute to technology stewardship through internal and external engagements.
Responsibilities
Lead the design and validation of secure, resilient, and optimized communication and collaboration platforms, integrating both commercial and proprietary systems with disaster recovery capabilitiesDrive platform feature development applying modern software engineering practices such as Infrastructure as Code (IaC), CI/CD pipelines, and enforce secure coding, access control, encryption, and compliance standardsDefine and monitor SLOs/SLIs, apply SRE best practices for scalability and performance, and lead incident response and troubleshooting across complex systemsProvide strategic guidance on platform usage and modernization, advise on new technology adoption, and contribute to external technical communities and knowledge sharingDesign and leverage APIs to enable AI agent functionality, enhancing enterprise automation and digital user experience
Requirements (Minimum Qualifications)
Degree in Computer Science/Engineering or Electronic/Electrical Engineering, with 5-6 years of relevant working experienceLeadership knowledge in one of following areas:Conferencing platforms (e.g., Cisco, Q-Sys, Pexip); Communication platforms (e.g., Skype, Mattermost, OnTalk); Collaboration platforms (e.g., Outlook, SharePoint, Confluence)Proven experience and deep understanding in communication and collaboration platform architecture topologies, end-to-end stack components, and containerized environmentsPlatforms across Windows, Linux, and Android OS; Containerized environment (e.g., Docker, Kubernetes); Device management systems (e.g., Samsung EMM, WS1, UEM); Observability platforms (e.g., ElasticSearch)Proficiency with modern DevOps practices and tools (e.g., PowerShell, Python, Terraform)Expertise in developing custom applications, workflows, plugins, and APIs for enhanced functionality and integrationExperience with SRE methodologies, synthetic monitoring, and capacity planning
Nice-to-haves
Possess leadership in transitioning legacy systems to modern platforms and methodologiesFamiliarity with COTS and proprietary system integrationExperience designing APIs for AI agent integration with enterprise systemsContributions to technical communities (e.g., blogs, forums, external partnerships)
As CSIT is an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered.
