Staff Technical Program Manager
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We’re looking for an experienced Staff Technical Program Manager (TPM) to partner with Product and Engineering teams to implement, maintain, and optimize complex operational processes, inclusive of clarifying needs and value, securing commitment from teams across the organization, setting timelines, and facilitating ongoing delivery and execution. This role will report to the Senior Manager, Technical Program Management.
In this role, you will drive execution and alignment across multiple teams, overseeing the delivery of critical features across Auth0. This is a high-impact, hands-on role where you will own delivery execution across programs and ensure predictability, risk mitigation, and outcome alignment at scale.
The ideal candidate thrives in complex technical environments, can orchestrate cross-team work with clarity and agility, and brings strong stakeholder management skills to help teams deliver consistent, high-value outcomes.
Location: Bengaluru, Karnataka, India
Work Mode: Hybrid (2-3 days Onsite per week)
Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment."
Key Responsibilities
- Drive large-scale, complex, cross-functional programs from design through delivery.
- Partner with Product and Engineering to define scope, value, and technical requirements, securing commitments across organizations.
- Orchestrate planning, prioritization, and execution, managing the integrated program plan and timelines across disparate functions.
- Proactively identify and resolve risks, dependencies, and impediments, clearly communicating trade-offs and solutions to stakeholders.
- Build and maintain strong relationships, serving as the central point of contact and providing consistent transparency into program goals, progress, and quality.
- Energize cross-functional teams to achieve ambitious objectives and uphold world-class operational excellence and security standards.
- Develop broad technical and domain knowledge to effectively influence strategy and decision-making.
Skills and Experience
Must Have:
- 7 - 10 years of Technical Program Management experience in a software, SaaS, or systems development environment.
- Track record of collaboration in order to manage and successfully deliver large-scale technology programs.
- Excellence in identifying and managing risks across multiple technical projects
- Expert in leveraging Jira to manage complex project workflows, track deliverables, and report on progress
- Experience collaborating with globally distributed teams
- Ability to clearly communicate and establish credibility with technical and non-technical stakeholders, including executive audiences.
- Ability to influence and work through others within a matrix organization.
- Excellent interpersonal, communication, and collaboration skills, especially in a remote environment.
- Passion for understanding ambiguous, complex problems and driving high-quality, innovative, and robust solutions.
- Experience with agile and other program management methodologies.
- Strong attention to detail and focus on execution in a data-informed environment.
- A passion for enabling teams to adopt, manage, and optimize processes and tooling.
Preferred Qualifications
- Strong knowledge of Agile Scrum principles and practices. Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM) preferred.
- Ability to analyze and interpret delivery metrics to guide teams toward more predictable and mature execution.
- Delivery of high-priority, customer-facing programs on schedule and with clear stakeholder alignment.
- Improved predictability and reduced risk across the Developer Integrations org.
- Increased visibility into value flow, enabling better planning, prioritization, and team alignment.
- Proactive communication that prevents bottlenecks and ensures timely escalations and decision-making.
Education and Training
- Preferred degree in Bachelor's or Master's degree in Computer Science, Engineering, or related technical field
- PMP, PRINCE2 or equivalent
- CSM, PSM or equivalent
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