ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our US-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.
We are hiring a proactive, high-energy Staffing Coordinator to support our ABA staffing operations. This role is perfect for someone who enjoys connecting with people, moving quickly, and keeping an organized, efficient workflow. You’ll spend a lot of time on the phone, so a warm and engaging communication style is essential.
PLEASE NOTE:
- Working Hours: This role requires you to work EST hours Mon - Fri from 9 am to 6 pm EST (16h00 to 01h00 South African time - subject to change in accordance with daylight savings in the United States).
- You will be required to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
- Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
- Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
- Work Environment: This is a fully remote working role.
Key Responsibilities:
- Post and manage job ads across platforms (including sponsored posts when needed)
- Source candidates in targeted geographic areas
- Conduct phone interviews and screenings
- Staff new hires and re-staff existing employees as needed
- Collaborate closely with HR throughout the hiring and onboarding process
- Build knowledge of cities and regions across the state to support accurate staffing
- Maintain organized candidate pipelines using Smartsheet, Excel, or Google Sheets
- Solve issues quickly and follow up proactively with candidates and internal teams
- Use creative sourcing strategies to attract qualified ABA therapists
Requirements
- Knowledge of Applied Behavior Analysis (ABA) or experience working in ABA environments
- Previous recruitment or staffing experience
- Excellent communication skills, especially in phone-based interactions
- Strong organizational and computer skills (Smartsheet preferred; Excel/Google Sheets acceptable)
- Enthusiastic, people-focused personality with strong relationship-building skills
- Ability to think creatively and “outside the box” when sourcing candidates
- Eager to learn and adapt, with strong follow-through and attention to detail
If you are not contacted within 14 working days, please consider your application unsuccessful.
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