Strategy & Operations (People)
Why Clipboard Exists:
We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces and professionals, allowing professionals to book on-demand shifts and workplaces to access on-demand talent.
About Clipboard:
Clipboard is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental, Home Health, etc.), as well as building out a full-time product.
We are a YC Top Company with a global, remote team of 1,000+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the U.S., where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website here.
Beware of scammers! Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here.
About The Team:
This role sits within our People team, but we're not your typical People team. We aren’t focused on writing policies or telling people what they can’t do; we’re problem chasers, focused on identifying the most important jobs to be done in order to best support the organization. If you ask anyone here what they think about our team, we will hope they would say: “They enforce high standards across the org,” “They are my go-to resource to think through tough people problems,” and “They are some of the most strategic thinkers and problem solvers in the org”.
About This Opportunity
Honestly, we think your typical JD is deceptively unhelpful for high-growth startups. We're a team of entrepreneurial problem solvers who get excited about making the lives of our internal customers (Clipboard team members) better and building a next-generation People function.
The day-to-day of the role constantly are constantly shifting, but here’s some examples of what you can expect to do:
Partner with leaders and managers across the company on key personnel decisions and challenges. This could include everything from designing an automation to help a team with a hiring push, to conducting exit conversations, to coaching a manager through a decision about a leave of absence, and everything in between.
Conduct quarterly departmental “audits” that dive deep into each team and use these findings to partner with department leaders to create strategic and impactful changes that improve how each team, and our company as a whole, operates.
Own and execute initiatives that have team-wide or organizational-wide impact, such as running point on a new system implementation or rebuilding a core onboarding or offboarding process.
Notice and constantly solve problems of all kinds. You notice what’s not working, connect the dots, and take ownership of making it better.
This is a high-impact individual contributor role with significant opportunities for skill development and expanded influence within the organization. Please note that this position does not include a direct path to people management within the People team.
You can learn more about us through a post from our Head of People, our careers page, and this video from Carmen on our team, providing more details on the role and answering some of the most frequently asked questions about this opportunity.
The Ideal Candidate
Likely won’t come from a traditional HR background - while this role sits within the People team, our organization is not focused on traditional HR and People initiatives, so we have found some of the most successful people don’t have HR/People Ops backgrounds, and therefore, don’t have any preconceived ideas of what HR is and what HR should do.
Is okay with chaos - we are still very much a high-growth start-up, which means things change frequently. You can adapt to the needs of the business and can pivot at the drop of a hat. You don’t overly impose structure and organization where it is not needed but do see where a system or process could make a meaningful difference.
Is a game for anything - your motto is “put me in coach”. It doesn’t matter where, or what you are doing, you are game to take it on and figure it out. You aren’t scared to do something new or something you think you won’t like because you see the big picture, and are most interested in chasing the most important problems.
Knows their limits - you need to be self-aware enough, and have good enough judgment, to know what you don’t know. You can assess the situation accurately, and tell yourself to seek additional help when a wrong decision could have serious implications for the business.
Enjoys being challenged, stretched, and pushed - you continually push and challenge yourself, but you seek it from your peers and managers also. You thrive off of feedback, and find ways of implementing to get immediate traction.
Other Important Information
This role does not offer visa sponsorship at this time.
Location: Must reside in Pacific, Mountain, or Central Time and by able to work a Pacific or Mountain hours.