Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a
public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a
Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
The Research Center Data Steward Supervisor is responsible for the direct supervision of a Data Stewardship team remotely.
What You'll Do
Provide daily personnel supervision and performance management of a Data Stewardship teamEnsure that data stewardship goals for speed and accuracy of resolving records are attainedMonitor the work of the Data Stewardship team and ensure productivityUtilize metrics reports to ensure data steward performance and qualityAssess and monitor the daily resource allocation and workflow management to meet project deadlines and changing prioritiesAttend regular supervisor staff meetings and be able to discuss team goals and progressAdditionally, provide hands-on stewardship of customer data change requests and other customer-facing work requestsConduct team meetings to align with Research Center objectives and goals
Requirements
Prior Supervisor experience or Team Lead experience is requiredStrong coaching and development skillsProven track record of improving the performance of teams and individualsComputer experience including proficiency in Windows, Internet searches, and MS Office (PPT and Excel)Highly organized, extreme attention to detail, and focus on qualityAble to work independentlyStrong analytically, able to interpret data reportsCan learn quickly, problem-solve, and multi-taskExcellent communication skillsMust be able to travel 2-3 times per year for Research Center Co-Working events in Radnor, PA for 4 days for each event
Nice to Have
Call Center or Data Center experience in a supervisory roleExperience working with healthcare and /or healthcare-related data and/or the life sciencesSQL knowledge is a plusFrench or Spanish language proficiency
Perks & Benefits
Medical, dental, vision, and basic life insuranceFlexible PTO and company paid holidaysRetirement programs1% charitable giving program
Compensation
Base pay: $40,000 - $60,000 The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote
#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at
talent_accommodations@veeva.com.
