Swedish Speaking Customer Service for HealthTech Company - Work In Greece

Mercier Consultancy MD is excited to present an opportunity for Swedish Speaking Customer Service Representatives for a leading HealthTech company, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are passionate about healthcare technology and want to make a positive impact in the lives of customers. As a representative, you will provide exceptional support to clients in Swedish, addressing their inquiries related to health technology products and services.

Key Responsibilities

• Handle customer inquiries about HealthTech products, services, and support via phone, email, and chat in Swedish.
• Provide comprehensive information regarding product features, usage, and troubleshooting.
• Assist customers with account management, order processing, and technical issues.
• Resolve customer complaints and concerns promptly to ensure satisfaction.
• Document all interactions accurately in the CRM system for effective follow-up and record-keeping.
• Collaborate with technical teams to address complex customer issues and improve service delivery.
• Stay informed about developments in health technology to provide clients with up-to-date information.

Requirements

• Fluency in Swedish (both written and spoken) is essential; knowledge of English is a plus.
• Experience in customer service, preferably in the HealthTech or healthcare industry.
• Strong communication and interpersonal skills, with a focus on customer satisfaction.
• Ability to troubleshoot and resolve inquiries effectively and efficiently.
• Proficient in using customer service software and CRM applications.
• Ability to manage time effectively and prioritize tasks in a fast-paced environment.
• Willingness to relocate to Greece and work flexible hours, including evenings and weekends if necessary.

Benefits

1. Competitive Monthly Salary
2. 2 Extra Salaries Per Year
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. And Much More...