Team Lead (FOS/ DST)- Cards (Delhi/ Surat/ Vadodara)
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE
- Hire and closely manage the DST/FOS team in the assigned market, including training, performance tracking, and providing on-ground support to ensure effective execution.
- Identify and engage with SMEs, corporates, restaurants, salons, hotels, and other relevant retail outlets in the Delhi NCR region to pitch and close partnerships for Tide Card distribution.
- Take full ownership of the acquisition pipeline by managing both active and prospective leads, ensuring timely follow-ups and conversions.
- Collaborate with internal stakeholders to ensure smooth onboarding of new partners across restaurant, salon, retail, and hospitality segments.
- Provide ongoing support and training to onboarded partners, equipping them with product knowledge and relevant business opportunities for success.
- Coordinate the monthly rollout of partner activation campaigns and app-based marketing initiatives in collaboration with internal teams.
- Act as the primary point of contact for partners, handling operational and technical queries and escalating to internal teams for timely resolution.
- Explore and implement new growth opportunities by deepening engagement with existing and potential partners.
- Monitor the competitive landscape and evolving partner trends to refine strategies and maintain strong market positioning.
WHAT WE ARE LOOKING FOR
- 5–7 years of total work experience with at least 3+ years managing FOS/Card sales teams, preferably in fintech or prepaid card sales.
- Skilled in hiring, training, and scaling field sales teams from scratch with a deep understanding of on-ground execution.
- Comfortable working in a fast-paced startup environment and capable of identifying innovative use cases for Tide Card adoption.
- Strong ownership mindset with a creative and solutions-driven approach to solving business challenges.
- Excellent communication and interpersonal skills for building effective relationships across internal and external stakeholders.
- Willingness to engage in fieldwork and use grassroots-level insights to shape regional strategy.
- Self-starter with a detail-oriented work ethic who can work independently and takes initiative without constant supervision.
WHAT YOU’LL GET IN RETURN
-
- Competitive salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
Disclaimer
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.