Team Lead (FOS/ DST)- Lending
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE
We are seeking a dynamic and results-driven Senior Business Finance Specialist drive growth in our unsecured loan product portfolio across the [North/South/East/West] region. The ideal candidate will have strong experience in the Financial Services industry and a proven track record of managing and expanding sales teams through various channels, including Feet on Street, Sub-DSA (Direct Selling Agents), Open Market, and Connector channels. This role requires a strategic leader who will drive the region's sales targets, lead a high-performing team, and collaborate closely with cross-functional teams to ensure the delivery of outstanding sales performance.
As a Senior Business Finance Specialist, you will be:
- Sales Strategy Development & Execution: Design and implement effective sales strategies to expand the reach and market penetration of secured loans across the Northern region. Ensure these strategies align with organisational objectives and drive revenue growth.
- Channel Management & Relationship Building: Manage and strengthen relationships with key partners across various sales channels, including Sub-DSAs (Direct Selling Agents), Open Market, and Connector partners. Leverage these channels to maximise business growth and customer acquisition.
- Market Analysis & Opportunity Identification: Continuously monitor market trends, competitor activities, and customer needs to identify emerging opportunities and potential challenges within the Northern region. Adapt sales strategies based on market insights and customer feedback.
- Cross-Functional Collaboration: Collaborate with cross-functional teams including Credit, Risk, and Operations to ensure the smooth and efficient execution of loan processes. Work closely with these teams to streamline workflows and resolve issues promptly, ensuring a seamless customer experience.
- Compliance & Regulatory Adherence: Ensure that all sales activities are in full compliance with company policies, industry regulations, and legal requirements. Maintain a strong focus on ethical sales practices and mitigate any potential risks related to non-compliance.
- Sales Reporting & Forecasting: Prepare and present detailed sales reports and forecasts to senior management, providing insights into performance, growth opportunities, and potential risks. Use data and analytics to make informed decisions and adjust strategies as needed.
- DSA Channel Development: Lead the development of the DSA (Direct Selling Agent) channel by recruiting and onboarding new agents. Focus on expanding the DSA network to tier 2 and tier 3 markets, ensuring broad coverage and business growth in these underserved regions.
- Feet on Street Team Development: Oversee the recruitment, training and performance management of the Feet on Street team and provide guidance to ensure the FOS team meets their sales targets. Also ensure they are equipped with the necessary tools and skills to successfully acquire customers and drive sales in the field.
WHAT WE ARE LOOKING FOR
As a Senior Business Finance Specialist, you’ll be accountable for establishing relationships with new partners in SME space. What makes you a great fit:
- Extensive Sales Management Experience: A minimum of 4-7 years of experience in sales management, with a strong preference for candidates who have worked in the financial services industry, particularly in unsecured and secured loan products (e.g., business loans, personal loans, home loans, loan against property).
- In-depth Industry Knowledge: Deep understanding of the financial services market, including a comprehensive knowledge of loan products, market trends, and competitive dynamics.
- Strong Leadership & Communication Skills: Demonstrated ability to lead, motivate, and manage sales teams effectively. Excellent communication, negotiation, and interpersonal skills to foster relationships with both internal teams and external partners.
- Relationship Management Expertise: Proven track record of building and maintaining long-term, successful relationships with key partners, clients, and stakeholders, ensuring business growth and customer satisfaction.
- Results-Oriented: A results-driven professional with a proven ability to consistently meet or exceed sales targets and business objectives. Strong focus on driving performance and achieving measurable success.
- Educational Background: A Bachelor’s degree in Business, Finance, Marketing, or a related field. An MBA or equivalent advanced qualification is highly desirable.
WHAT YOU WILL GET IN RETURN
- Competitive Salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
Disclaimer
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.