Job Summary:
We are seeking a proactive and results-driven Team Lead to oversee daily operations, guide team members, and ensure the achievement of performance targets. The ideal candidate will have excellent leadership, communication, and problem-solving skills, with the ability to foster a positive and productive work environment.
Exp - 8+ years
Key Responsibilities:
Supervise and coordinate day-to-day activities of the team to ensure efficient performance and achievement of KPIs.
Provide training, mentoring, and coaching to team members to enhance individual and team performance.
Monitor team metrics and prepare regular performance reports for senior management.
Allocate tasks and manage workflows to ensure timely project or service delivery.
Identify process improvement opportunities and recommend solutions for increased efficiency.
Foster a culture of accountability, collaboration, and continuous improvement.
Act as the primary point of contact for escalations and resolve issues promptly.
Collaborate with product managers, designers, and stakeholders to define technical requirements and translate them into deliverables.
Ensure team compliance with company policies, procedures, and standards.
Collaborate with other departments and stakeholders as needed.
Requirements:
Proven experience in a leadership or supervisory role.
Strong organizational and decision-making abilities.
Technically strong with virtualization, storage and network concepts.
Excellent communication and interpersonal skills.
Ability to motivate and manage diverse teams.
Proficient in Microsoft Office
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