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Technical Account Manager - CDP & MarTech

Court Avenue Time Zone - Pacific 1 day ago

sales

GTX Solutions is a boutique consulting firm focused on helping brands unlock the power

of their customer data. We specialize in Customer Data Platforms (CDPs), real-time

activation, personalization, and MarTech integrations. Our team blends strategic insight

with technical expertise to drive measurable business outcomes for high-growth

companies and global enterprises alike.

We’re looking for a Technical Account Manager (TAM) to lead client engagements

from both a strategic and delivery perspective. This is a hybrid role, part engagement

lead, part technical project manager. You’ll serve as the primary day-to-day point of

contact for key accounts, ensuring projects move forward smoothly, clients see value,

and our team stays on track.

Ideal candidates will bring expertise in Tealium (AudienceStream, EventStream, iQ), a

solid understanding of broader MarTech ecosystems, and the ability to translate

business needs into actionable technical steps.

Key Responsibilities

Act as the engagement lead for assigned clients, managing overall program health, satisfaction, and strategic direction.

Run weekly client calls, providing updates on progress, capturing next steps, and ensuring follow-ups happen.

Translate client goals into technical tasks, validate data flows and use cases.

Maintain project plans, Teamwork PM, JIRA/Asana boards, or similar tools to track deliverables and deadlines.

Translate client objectives into clear requirements for our solution engineers and ensure alignment.

Coordinate QA or data validation steps with internal solutions engineering team members and client stakeholders.

Drive roadmap conversations, helping clients evolve use cases and get more value from their platforms.

Proactively identify account risks or upsell opportunities, collaborating with leadership as needed.

Produce concise, high-quality documentation and status updates.

Qualifications

4+ years in a technical account management, MarTech consulting, or digital project management role.

Hands-on familiarity with Tealium (iQ, AudienceStream, EventStream). Able to discuss tags, data layers, audiences, and connectors intelligently.

Strong client communication and relationship management skills.

Experience managing multiple concurrent projects in a fast-paced environment.

Comfortable with project management tools (Teamwork, JIRA, Asana, Smartsheet, or similar).

Familiarity with downstream activation platforms (Salesforce Marketing Cloud, Emarsys, ad platforms, etc.) is a plus.

Comfortable with JavaScript, APIs, data-layer logic, and CDP platform mechanics

Excellent organizational skills, with a proactive, ownership-driven mindset.

Interested candidates should submit a resume along with a short note describing relevant platform experience and notable implementations or technical projects. GTX Solutions is an equal opportunity employer. We encourage candidates from all backgrounds to apply.