Technical Consultant , EMEA market - Paris

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service. We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets. At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real. How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in As a Technical Consultant at Aircall, you will be a key partner to our Sales, Customer Success, and Solutions Engineering teams, driving the technical success of our EMEA enterprise and corporate customers. You will be instrumental in optimizing the Aircall platform for our clients, ensuring seamless integrations, and fostering long-term customer satisfaction. This role demands a proactive individual who can not only build and maintain healthy service pipelines but also identify and advance opportunities, contributing to successful deal closures and enhanced delivery efficiency. You will be responsible for the technical aspects of the full sales cycle and delivery in the EMEA region, from initial discovery and solution design to implementation, ongoing pipeline management, and successful delivery. This includes a strong emphasis on understanding customer needs, designing effective solutions, and ensuring high-quality outcomes.