Technical Operations Associate

We’re looking for a high-agency, technically minded Executive Operations Partner who can operate as an early-stage generalist—building processes, improving workflows, creating automations, solving operational gaps, and keeping fast-moving founders unblocked. This role goes beyond traditional EA work; you’ll function as an extension of the founders across operations, execution, systems development, and automation.

If you thrive in ambiguity, learn quickly, and enjoy creating order out of chaos, this role is for you.

Why You’ll Love Working With Us

• Competitive USD compensation (bi-monthly: 15th & 30th)
• Up to 14 days PTO annually (available from Day 1)
• Holiday observance based on your local region
• Fully remote, global-first team
• Direct exposure to founders operating across tech, wellness, and digital commerce
• A role where your operational and automation skills directly shape the company—not just support it

What You’ll Own

Founder Support & Cross-Functional Ops

• Act as a generalist operator across multiple brands and workstreams
• Translate broad strategic goals into actionable plans with minimal direction
• Coordinate with internal teams, vendors, and external partners
• Manage calendars, scheduling, travel logistics, and inbox priorities
• Track projects, manage follow-ups, and proactively remove bottlenecks

Systems Building, Process Improvement & Automations

• Build simple, lightweight workflows for recurring tasks (logistics, content pipelines, vendor coordination, etc.)
• Create and maintain automations using Make.com, Zapier, and other workflow tools
• Organize information across Google Suite, Notion, and internal systems
• Implement structure to reduce decision fatigue for founders
• Identify inefficiencies, propose solutions, and execute them end-to-end

Light Technical Operations

• Support basic platform operations as needed (orders, audits, subscriptions—not customer service)
• Maintain accurate data across systems and ensure platforms stay updated
• Coordinate with ops partners, fulfillment teams, or external vendors

Content & Growth Workflow Support

• Manage simple posting, scheduling, and content updates
• Assist in coordinating creative or marketing deliverables in fast-moving campaigns
• Conduct online research, consolidate insights, and prepare light briefs

What You Bring

• 3–5+ years in operations, EA work, founder support, or generalist roles within tech, SaaS, or startup environments
• Strong execution abilities with little to no handholding
• High situational awareness and excellent communication
• Proven experience building or improving internal processes
• Experience with automation tools such as Make.com and Zapier
• Ability to learn context quickly and propose solutions independently
• Comfort working across multiple brands and rapidly shifting priorities
• Tech-savvy and fast at learning new tools (Notion, Airtable, Shopify basics, Google Suite, Slack, automations, etc.)

Nice to Have

• Background supporting founders or operators in fast-paced, early-stage companies
• Experience in e-commerce, DTC, wellness, or digital-first environments
• Exposure to customer experience workflows (but not as your main role)
• Advanced familiarity with workflow automation or operational tooling

How to Apply

Please include:

1. Your updated resume
2. A short 1–2 minute Loom video introducing yourself and explaining why you’re a strong fit for a fast-moving founder-ops role

Only applications with a Loom video will be considered.

If you’re independent, resourceful, and thrive in roles where you’re expected to build systems—not wait for instructions—this role gives you direct exposure to founders moving quickly and expecting excellence.