Technical Planner - Special Projects Division
Technical Planner
At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover fast approaching £700 million with an EBITDA £68 million, with almost 4,500 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully, added to this, we are the market leader in Regulated Wastewater Utilities.
Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators.
In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra.
We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on-call rota. Full training / PPE / use of company equipment will be provided to ensure that all our drainage engineers have the right tools, competency, and confidence to undertake the work to Lanes’ high standard of operation regardless of background or previous experience.
Reporting to the Special Projects Operations Manager, the role of the technical planner is vital to ensure that all works by Special Projects engineers are carried out in a timely manner. They are responsible for keeping track of works to ensure the smooth running of the department.
Position: Technical Planner (Special Projects Division)
Location: Customer Solution Centre, Slough Head Office (Slough, Berkshire)
Job Type: permanent, full-time
Hours: Monday to Friday, 37.5 hours per week (start times to be discussed)
Salary: depending upon experience (to be discussed at interview)
Benefits: 24 days holiday (plus bank holidays) prorated; health cash plan; onsite parking; onsite restaurant; auto enrolment pension scheme; workplace learning; friendly working environment.
About the Role:
Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.
- Responsible for individual Region.
- Allocated Project Manager to your individual Region.
- Forward Planning of all complex jobs - Planning to the Combi/Recycler, Mainline units and Portareel'.
- Submitting Permits using Street manager.
- Arranging Traffic Management with our Streetworks department.
- Closure of all activities and related WOLI’s (Work Order Line Items). Ensuring that there are no duplicate jobs open impacting the overall figures.
- Daily update on all jobs that are out for that day and escalate to the project manager if there is any risk of an unable.
- Managing active jobs - being reactive to the requests to resource required on Live Priority Sites.
- Support the project manager as required working alongside their requests.
- Ensure that all data capture sheets are fully completed, and the data is ready and accurate by 13:00 daily for managers to be able to report on said data.
- Track and investigate repeat blockages and escalate where required.
- Manage Pollution and Internal Flooding Journeys that sit with Special Projects.
- Be aware of all Lanes Group policies and your responsibilities towards them
- Undertake any reasonable ad hoc projects, tasks or requests as and when requested by management
So if you enjoy delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you.
What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.
About You:
The ideal candidate will be hard working, able to merge into a tight knit team, respectful and complywith health and safety standards. Experience with Microsoft Office is required.
At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.
Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.