Technical Product Manager
About Us:
HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.
HiveWatch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.
- Funding & Growth Momentum HiveWatch recently closed a $33M Series B, bringing total funding to over $65 million. The company is entering "Phase 2: Scale" with multiple Fortune 500 customers secured. 95% of Americans have interacted with a product, service, or brand protected by HiveWatch.
- Founder with Deep Industry Expertise Ryan Schonfeld, Founder & CEO, began his career as a police officer and investigator before leading Global Security and Safety Technology at Fox Group. He founded HiveWatch to disrupt an antiquated physical security industry with AI-powered tools that free security operators from false alarms to focus on real threats.
- Cutting-Edge AI Technology Security leaders are under tremendous pressure to modernize their function using AI, and HiveWatch is uniquely positioned to automate 90%+ of alarm responses for organizations, transforming how enterprise security teams work.
- Culture of Ownership & Impact This is an environment where you can take genuine ownership, build meaningful relationships, and deliver results quickly. If you want to help build and scale a rapidly expanding organization with a real path to advance your career, this is the place.
- Relationships That Matter Our Customers aren’t just clients - they’re long-term partners. We value birthday cards over business cards and pride ourselves on building genuine relationships that drive trust and growth.
The Role
We're looking for a hands-on Product Manager who thrives on deep customer engagement and technical discovery. You'll collaborate directly with customer technical stakeholders to gain deep understanding of their technical environments. This includes analyzing their on-premise and cloud compute, network architecture, access control systems, and security cameras to steer our product development to ensure HiveWatch integrates seamlessly within their operational ecosystem. This isn't a role for high-level strategy; you'll get your hands dirty understanding how our products integrate with diverse customer environments and translate those insights into clear, actionable functional requirements for your team.
Success means becoming a subject matter expert on both our products and the customer systems they integrate with. You'll spend significant time with customers, speak the language of IT administrators and security teams, then communicate effectively with our engineering teams. Your deep customer knowledge will directly inform product decisions, development priorities, and testing strategies—ensuring our solutions work seamlessly in complex, real-world environments.
WHAT YOU'LL DO:
- Work directly with customers to understand their technical infrastructure and systems to define clear requirements for seamless integration with our product
- Own and know back-to-front our technical products, including cloud and edge video infrastructure, IoT infrastructure and event pipeline, and comprehensive security integration portfolio
- Collaborate with engineering teams to deliver quality assured technical products using Scrum or similar frameworks
- Work with our technical partners, vendors, and internal stakeholders to to prioritize and execute on product roadmap initiatives
- Communicate complex technical concepts and trade-offs clearly to both technical and non-technical stakeholders
- Work from our headquarters in El Segundo, CA
REQUIRED QUALIFICATIONS & TRAITS:
- 5+ years in technical product management or equivalent technical experience role, building and shipping B2B products for enterprise customers
- Strong background in infrastructure technologies, with experience in IP cameras/ Video Management Systems (VMS), IoT systems, or event-driven pipelines
- Technical fluency with cloud platforms, edge computing, and distributed systems architecture
- Experience managing relationships with customers and technical stakeholders - in a project or program management capacity is preferred
- Mastery in driving prioritization, scoping, and delivery of new and enhanced product features
- Proven ability to manage ambiguity and complexity within fast-paced product development cycles
STANDOUT QUALIFICATIONS:
- Startup experience
- Experience in the security industry
- Prior experience in software engineering or QA
- Knowledge of software architecture models, security, and scalability
- Experience with real-time data processing and event-driven architectures
- Networking experience and/or being able to sit in on early/potential customer calls to qualify new deployment requirements
ADDITIONAL INFO:
- Base salary range for this position is $160,000 - $180,000 USD per year
- Eligible to participate in HiveWatch Equity Incentive Plan
*The final offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.
BENEFITS & CULTURE:
At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:
- Comprehensive health coverage: medical, dental, vision, and life insurance
- Cutting-edge work in an emerging field with huge growth potential
- Competitive compensation packages designed to reward top talent
- A modern, newly renovated HQ right on Main Street in El Segundo, CA
- 401(k) with a 4% company match to help you invest in your future (match launches in 2026)
- Flexible paid time off so you can recharge when you need it
- Additional benefits include ClassPass credits and a discount on pet insurance
- A family-friendly, compassionate culture that values balance and belonging
We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.
OUR EEO STATEMENT:
HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristic.