Technical Project Manager

ABOUT THE ROLE:

The Sr Technical Project Manager (PM) oversees cross-functional complex projects with focusing on enterprise systems, technical initiatives, integrations and data migrations, and IT-driven enhancements. This PM manages full project lifecycles ensuring delivery on time, within scope and budget, and aligned with organizational and IT strategic objectives.

The PM is responsible for developing project charters, facilitating the requirements process, ensuring that business and technical requirements are captured by appropriate subject-matter experts (SMEs), overseeing UAT coordination, managing budgets, running stand-ups, and tracking critical-path dependencies. The PM collaborates extensively with IT and the business to ensure technical and business functions are coordinated and integrated effectively throughout the project lifecycle.

WHAT YOU'LL DO:

• Lead multiple enterprise-level business and IT/engineering projects through the full project lifecycle.
• Define scope, objectives, success metrics, and high-level requirements with executive sponsors and IT leadership.
• Facilitate requirements gathering, process mapping, technical discovery, integration mapping, data flow reviews, environment readiness assessments, and solution consideration workshops, ensuring appropriate SMEs (BA, IT, Architecture) document detailed outputs.
• Create and maintain project plans, technical timelines, architecture-impact assessments, integration dependency logs, risk registers, resource plans, and communication strategies.
• Coordinate technical change management activities—including release planning, deployment readiness, cutover planning, and environment validation—in partnership with engineering, architecture, and operations teams.
• Manage cross-functional teams, business division stakeholders, UAT, engineering teams, 3rd party project resources.
• Manage technical vendors, system integrators, and engineering partners, including contract oversight, SOW alignment, delivery tracking, and ensuring vendors meet architectural, security, and performance standards required for enterprise systems initiatives.
• Oversee UAT planning, coordination, execution, and operational readiness, ensuring functional and technical SMEs complete required testing deliverables.
• Identify and mitigate risks, issues, and technical dependencies impacting timelines or deliverables, incorporating input from SMEs and technical owners.
• Serve as liaison between business units, IT teams, and external partners to maintain alignment and translate technical requirements, integration impacts, and architecture considerations into business-facing language.
• Provide executive-level reporting, dashboards, and communication regarding project health, technical risks, architectural impacts, ROI, and dependencies.
• Ensure business and technical process documentation is created and maintained by the appropriate SMEs, and coordinate updates when project-driven changes occur.
• Exercise independent discretion and judgment to solve complex technical and operational
• Serve as Scrum Master for the Enterprise Applications team, ensuring sprint ceremonies, backlog refinement, and WIP management are executed consistently.
• Provide structured weekly project status reports summarizing timeline updates, risks, issues, decisions needed, and engineering dependencies. Must maintain a high level of detail orientation to ensure accuracy and completeness of all reporting and project artifacts.
• Lead post-implementation reviews and support transition to steady-state operations, ensuring operational handoff materials are provided by the appropriate technical owners.
  
  

QUALIFICATIONS & INTERESTS:

• 5+ years of experience in technical business analysis, project management, or product management.
• 3+ years of experience managing complex enterprise system or engineering projects, such as NetSuite, ServiceNow, HRIS, financial systems, integrations, data platforms, or cloud tools.
• Experience delivering IT initiatives such as infrastructure upgrades, cloud migrations, API/integration projects, data flow redesign, or security programs.
• Ability to understand and communicate high-level technical concepts (architecture, integrations, data flows, APIs, environment readiness) as explained by technical SMEs.
• Familiarity with IT governance and ITSM (incident, change, problem management).
• Strong analytical skills with the ability to assess impacts to business and technical workflows, leveraging SME analysis when needed.
• Experience supporting IT development and support teams using Agile methodologies (Scrum, Kanban), including sprint planning, backlog refinement, and cross-team dependency coordination.
• Demonstrated experience managing technical vendors, integration partners, offshore/onshore engineering teams, and SOW-based deliverables in complex IT environments.
• Exceptional attention to detail with a demonstrated ability to produce accurate, complete weekly status reports and documentation.
• Excellent planning, communication, stakeholder management, and executive presentation skills with an ability to translate technical detail for non-technical audiences.
• Skilled in conflict resolution, negotiation, and risk-based decision making.
• Proficient with Microsoft Office, SharePoint, Visio, architecture diagrams, and project management tools.
• Required certifications: PMP, CSM, or CSPO.