Technical Solar Supervisor
Omnidian
Costa Rica
2 days ago
support
About Omnidian
Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience.
We formed in the US in 2016 and added our Australia team in 2022. In 2025, Omnidian acquired Solar Service Guys, Australia’s largest dedicated solar service network.
Our vision is to become a global IoT leader, and we are hiring talented and passionate individuals around the world, including a possible talent hub in Costa Rica. If you're interested in delivering cutting-edge support and unmatched customer experience to solar investors across the globe, come apply to chat with us.
The Job
Omnidian’s Residential Operations Team is seeking a Solar Expert Supervisor. If you are passionate about people engagement and creating a positive work environment for all employees, we are excited to meet you. We are looking for someone who is inspired to lead a team delivering outstanding customer experiences in technical customer support. You are curious about solving technical issues for customers while coaching and supporting your team to their highest potential.
Our ideal candidate will be able to lead and inspire their team. You will drive high accountability across the team and are a role model in this regard. This role will be involved in day-to-day support work while also executing the strategic vision of the team. Solar Expert Supervisors will work closely with other leaders on the Solar Expert Team, as well as support and coach a group of 8 TO 12Solar Experts through check-ins and functional support.
We are looking for a candidate who can work with both our English and our Spanish-speaking customers.
Work-life and Culture
We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!
What You'll Do
Team Leadership
Process Improvement and Stakeholder Collaboration
Who You Are
Experience You’ll Need
Experience That's a Plus
Grow With Us
Logistics
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as well as our office culture, reflects this value.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Omnidian is an equal opportunity employer. We are committed to diversity in the workplace. We make employment decisions on the basis of merit and business need. We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.
We invite you to be part of our mission to create a workplace that is inclusive and welcoming to all.
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