Inetum

Technician Application Support

Inetum Lisbon Today
support

We are strengthening the ECS – Control Tools team, responsible for accounting control solutions and data quality tools within the Finance & Risk perimeter. You will work on the management and evolution of the RDI (Risk Data Interpreter) application, a key solution supporting the Group’s credit risk reporting.

What you will do:

  • Provide functional and technical support to RDI users.
  • Analyse business needs and translate them into functional requirements and specifications.
  • Collaborate across all development stages: specification, testing, validation, and production deployment.
  • Prepare release environments and ensure testing quality.
  • Maintain operational documentation and control procedures.
  • Work closely with international teams (business, IT, developers, IT Ops).

What we are looking for

  • Experience as an IT Functional Analyst, Application Support, or similar role.
  • Understanding of Finance or Risk processes is a plus.
  • Strong analytical and communication skills.
  • Ability to work autonomously in a complex environment.
  • Good command of English.

Qualifications

  • Application Support / Business AnalysisExpert
    Proven experience in application support, incident resolution, and functional analysis.

  • ETL Processes (Extract, Transform & Load)Expert
    Strong understanding of data integration workflows and transformation logic.

  • SQLExpert
    Ability to write complex queries, perform data analysis, and support investigations.

  • Credit Risk ConceptsBasic Knowledge
    Understanding of notions such as:

    • GRR (Global Recovery Rate)
    • RWA (Risk-Weighted Assets)
    • LGD (Loss Given Default)
    • PD (Probability of Default)
  • Programming & Technical ToolsNotions
    Familiarity with:

    • UNIX / Shell scripting
    • Java
    • JavaScript (Angular)
    • Python
    • Git
    • Confluence
    • JIRA

Additional Information

Modelo híbrido, 50/50
French – Basic understanding (notions)

About the Company

Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide.

If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be Inetum!

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