Training Design Consultant

The Training Design Consultant plays a vital role in helping Lifebroker people thrive through change at TAL. Sitting at the heart of learning and transformation, this role shapes learning experiences that enable teams to feel confident, capable and ready for what’s next. As Lifebroker continues to evolve its technology and ways of working, the Training Design Consultant helps turn change into clarity—supporting our people to deliver their best for partners and customers when it matters most. It’s a meaningful opportunity to create lasting impact through learning that truly enables performance.

In this role you will:

• Design high‑quality, job‑ready learning solutions that enable Lifebroker teams to perform confidently through change.
• Translate business and project impacts into clear, targeted learning experiences for affected employee groups.
• Partner with subject matter experts and stakeholders to shape learning that is accurate, relevant and fit for purpose.
• Embed sound instructional design principles to deliver engaging learning across appropriate delivery channels.
• Ensure all training solutions meet TAL’s quality, risk and due‑diligence standards.
• Enable sustainable capability uplift by supporting effective knowledge transfer and trainer readiness.

Qualifications

• Proven experience with the ADDIE model framework, including hands‑on capability across the end‑to‑end instructional design lifecycle.
• Strong instructional design capability, with experience developing and facilitating clear, engaging and job‑ready learning to agreed standards.
• Confidence working in project or change environments, with an understanding of how learning supports staged or phased delivery.
• Clear and effective communication skills, with the ability to translate complex or technical information for a range of audiences.
• Strong proficiency across the Microsoft Office suite, particularly Word, Excel, PowerPoint and Outlook.
• Collaborative, relationship‑focused approach, with experience navigating large or complex organisations and cross‑functional stakeholder groups.
• Certificate IV in Training & Assessment (TAE) is desirable.

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be: 

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index 
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change 
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community. 
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.  

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. 

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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.