Relevant IT experience (SDLC- Waterfall / Agile, post Go-Live warranty support, AutoSYS)
Proven expertise: DB2/SQL/Oracle, Shell Scripting and Unix Server experience
Ability to be part of Production Support Team providing front line technical solutions, Release/deployment support, Project Governance and related to issues.
Ability to assess initial severity, gather impacts, creates tickets (REMEDY), engage necessary support teams, and escalate as necessary to ensure timely restoration
Experience troubleshooting, analysis, research and resolution using advanced query, programming skills, conduct root cause analysis.