Vali Health | Senior Product Designer — Agentic Systems

Note: We are recruiting on behalf of our valued client. This opportunity is for a position with their organization, not with People Culture Talent. We're excited to help connect talented professionals with this exceptional team!

About Vali

We're building the intelligent AI manager that transforms how home healthcare operates. Think of us as the nervous system for home care agencies—coordinating caregivers, managing schedules, and ensuring vulnerable populations get reliable, compassionate care around the clock.

Our multi-agent platform doesn't just digitize existing processes; it creates an entirely new category of AI-powered healthcare operations. We're already helping agencies serve thousands of seniors aging at home, with technology that makes care more consistent, proactive, and human-centered.

The Opportunity - Design the Future of Human-AI Collaboration

Design the Future of Human-AI Collaboration

Imagine designing the first AI that can independently coordinate complex healthcare operations—scheduling caregivers, managing emergencies, communicating with families—while knowing exactly when to involve humans in critical decisions. This isn't about making chatbots friendlier or automation prettier. This is about designing entirely new patterns for how humans and AI work together in life-critical situations.

You'll be our first design hire, shaping not just interfaces but the fundamental experience of trusting an AI with decisions that affect people's wellbeing. Every interaction you design could be the difference between a senior getting care or spending a night alone.

This is a unique opportunity to define the UX of next-generation automation in healthcare—one of the most important and impactful industries in the world.

What You'll Own & Impact You'll Create

Pioneer AI-Human Collaboration Design

• Define how autonomous agents communicate their decisions, express uncertainty, and invite human collaboration—creating entirely new interaction patterns for AI that takes initiative

• Design the personality, behavior, and communication style of AI agents that healthcare operators will trust with critical decisions

Make Complex AI Simple & Trustworthy

• Translate sophisticated backend logic and decision-making frameworks into interfaces that feel intuitive and transparent

• Create design patterns for how AI explains its reasoning, handles edge cases, and builds confidence with users over time

Design the Command Center for Healthcare Operations

• Own the persistent UX layer—the always-on interface through which users understand what agents are doing, why they're doing it, and what's happening next

• Create cohesive experiences that span proactive AI actions, system monitoring, human interventions, and accountability trails

Ship Products That Scale with Real Users

• Conduct deep discovery with home care operators to understand complex, real-world workflows and failure points

• Build and test prototypes rapidly, then translate insights into polished, production-ready designs that work under pressure

Establish Vali's Design Culture

• Build our design system, standards, and guidelines for AI-driven interactions from the ground up

• Set the foundation for how we approach AI UX, communication design, and human-centered automation

You'll Thrive Here If You're Someone Who...

Gets Energized by Unprecedented Challenges

• Loves designing for problems that haven't been solved before—you're not looking to optimize existing patterns, you want to create new ones

• Has experience with complex AI, automation, or decision-support products and understands the unique challenges of human-AI collaboration

Thinks in Systems, Not Just Screens

• Naturally approaches design challenges by understanding the underlying logic, constraints, and interconnections

• Can design both high-level concepts and detailed interactions with equal skill and attention

Moves Fast & Debates Ideas

• Thrives in ambiguous, fast-moving environments where you need to prototype quickly and iterate based on real user feedback

• Brings strong opinions rooted in experience but collaborates constructively with engineering and product teams

Thinks Like a Product Owner

• Asks "Why?" before "What?" and pushes for clarity on customer problems and business outcomes

• Cares about whether your designs actually solve real problems, not just whether they look polished

Designs for Trust & Transparency

• Understands that great AI UX isn't about hiding complexity—it's about making complexity understandable and trustworthy

• Has intuition for how to design interactions where users feel confident delegating important decisions to AI

What We're Looking For

Core Experience:

• 6-10+ years in product design with a track record of shipping complex, systems-oriented products

• AI/ML product experience — you've worked on products with intelligent automation, decision-support systems, or agentic workflows

• Strong portfolio that demonstrates systems thinking, interaction design innovation, and real-world impact

Design Superpowers:

• Human-AI interaction design — experience creating interfaces where AI takes initiative and humans need to understand and trust automated decisions

• Complex system design — ability to make sophisticated backend logic feel simple and transparent to users

• Rapid prototyping & iteration — comfort designing in ambiguity and testing ideas quickly with real users

Collaboration & Communication:

• Cross-functional partnership — experience working closely with engineers and product managers to define system behaviors and technical constraints

• Executive presence — comfortable presenting design decisions and strategic recommendations to leadership

Nice to Have:

• Service design or workflow-oriented product experience

• Familiarity with healthcare operations or regulated industries

• Technical understanding of LLMs, agent architectures, or AI system constraints

Why This Opportunity is Different

Build the Future of AI Operations You won't just be designing interfaces—you'll be defining entirely new paradigms for how humans and AI collaborate in mission-critical environments. Your work will become the foundation for the next generation of AI products.

Shape Design Culture from Day One As our first design hire, you'll have unprecedented influence over our design philosophy, processes, and standards. You're not just joining a design team—you're building one.

Mission That Matters Every interaction you design helps ensure vulnerable seniors get reliable care while helping caregivers earn stable, predictable income. Your work has immediate, tangible impact on people's lives.

Fast, High-Impact Environment Work directly with our CEO, CTO, and AI engineering team to ship meaningful improvements weekly. Your designs will reach real users quickly with clear feedback loops.

Ground-Floor Opportunity Join us at the perfect moment—we have product-market fit and strong growth, but you'll still have founding-level impact on our trajectory and significant equity upside.

Massive Market Opportunity Home healthcare is a $146B market that's still largely manual. We're not just improving existing software—we're creating an entirely new category of AI-powered operations platform.