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Global Pacific Support is proud to partner with our client in the search for a highly skilled Virtual Assistant with proven U.S. payroll and billing expertise. This role is ideal for someone who thrives on accuracy, compliance, and detail, ensuring payroll runs smoothly and billing is always on point.
Responsibilities
- Process and manage U.S. payroll (multi-state experience strongly preferred)
- Administer and track U.S. employee benefits (health, 401k, PTO, etc.)
- Prepare, send, and track client billing and invoices
- Reconcile payroll reports, benefits deductions, and billing statements
- Maintain accurate payroll and billing records for compliance
- Liaise with employees, vendors, and clients on payroll and billing questions
- Provide administrative support to HR and finance teams as needed
Requirements
- at least 2+ years of U.S. payroll and benefits administration experience (required)
- Hands-on experience with billing and invoicing systems
- Proficiency with payroll platforms (ADP, Gusto, Paychex, QuickBooks Payroll, etc.)
- Strong knowledge of U.S. labor laws and payroll compliance
- Excellent organizational skills and extreme attention to detail
- Strong written and verbal communication skills
- Ability to work independently and handle sensitive information with discretion
Nice to Have
- Experience with multi-state payroll
- Background supporting HR or finance teams
- Previous experience as a Virtual Assistant
Benefits
- 100% remote role
- Partner with a growing, professional team
- Play a key role in ensuring payroll and billing accuracy
- Opportunities for professional growth and development
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Global Pacific Support is a premier international call center providing seamless customer service, dispatch coordination, and 24/7 support solutions. We are dedicated to enhancing client experiences with efficiency and professionalism across the globe.