Title: Voice Dial Plan Engineer
Location: Greenwood Village, CO or Denver, CO
Type: Fulltime
Interview: Phone and Skype
Responsibilities:
· Configuring MGCF translations
· Voice Network architecture planning and design
· Working with LERG
· Testing of routing
· Voice Network devices (SBC, SRP, MGW)
· Performance and capacity management (trunks, interconnections, carrier management)
· Managing ASR and NER
· Event and outage management
· Measurement, reporting, and CSI
· Network Operations Center functional efficiency
Actively participate in engagement planning, execution, and reporting activities including:
· Researching new technologies, understanding existing processes, and referencing recognized service management frameworks
· Interfacing with our clients to identify and understand potential risk areas
· Contributing to the definition of final engagement scope
· Documenting meeting minutes
· Analyzing documentation, process information, technical configurations, or other client provided information and documenting the results of analysis
· Clearly articulating the status and results of work performed, both orally and in written form, to internal management and the client
· Operates effectively and with minimal supervision, if needed, within a team or independently.
· Pursues continuous professional development through internal/external training, certifications and/or continuing education.
· Shares knowledge gained through previous experience and engagements performed with other staff members.
· Performs special projects and related duties, as assigned.
· Identifies opportunities for continuous improvement to engagement methodology, department tools, and training curriculum.
· May informally coach and supervise individual staff.
· Consistent exercise of independent judgment and discretion in matters of significance.
· Regular, consistent and punctual attendance.
Qualifications:
· Bachelor's Degree in Computer Science, MIS, Engineering, or a related discipline with solid academic credentials.
· Minimum of 10 years of experience required.
· Broad Experience in Network Operations and Technology.
· Experience and/or certification in one or more areas:
· Certifications: CCNP, CCIE, JNCIS-ENT, ITIL, TOGAF etc
· Hands on technical experience (Routing, Switching)
· Vendor experience: Cisco, Juniper, Checkpoint
· Process experience: COBIT, ITIL, Agile
· Routing Protocols
· IT Experience in a large corporation.
· Large multi-function or multi-division IT projects
· Experience Working for large Telecommunications company a plus
· Experience supporting multi-data center converged (data, voice, video) networks
· Proficient in use of Microsoft Office suite (e.g., Excel, PowerPoint, Visio, Access)
· Ability to travel up to 25-35% annually
· Exposure to internal audit, compliance or other internal control functions (including automation used in these functions) is a plus, but not required.
All your information will be kept confidential according to EEO guidelines.