VP - Supply Chain/Trade Finance Implementation Manager

Responsibilities: 

As a project manager, implement customers using Global Trade Solutions (GTS) products in the Americas (North and South America) with a primary focus on delivering Trade Finance and Supply Chain solutions. 

• Manage portfolio of projects and end to end implementation of Trade Finance & Supply Chain mandates, including planning and overseeing UAT and production deployment

• Facilitate the onboarding of clients to the Connexis Supply Chain (CSC) product and related technology offers 

• Implement deals expeditiously to improve Time to Revenue

• Working closely with the Sales team in understanding client requirements for products / services / solutions towards managing post-sales relationship with customers.

• Satisfy Service Level expectations and other product-specific requirements with customers, including documentation

• Understand technical requirements for system integration, where required; and 

• Work closely with Product / IT for development and implementation of customized solutions

• Collaborate and coordinate with the Operations teams for seamless transition or start-up of services

• Maintain high-levels of customer satisfaction through periodic review of process and service levels taking corrective action as required with Operations / Product / Sales

• Coordinate and participate with the Sales team in selling new product propositions / solutions

• Active participation in responding to Request For Proposals (RFPs)

• Support Product team in roll-out of new products

• Work closely with Sales team in pre-sales discussions with customers including presentations to customers on products / solutions.

• Acclimate to all new enhancements and products of GTS to the extent that one can assist other Implementation Managers across the suite of product offers within GTS. 

Qualifications

Qualifications: 

• Experience leading implementations of Transaction Banking Services, specifically Trade Finance & Supply Chain Finance products

• Knowledge of ERP functions & integration of systems with Electronic Banking Platforms Superior organization and multi-tasking skills

• Can work autonomously and in a team environment

• Strong interpersonal skills the role will require frequent interaction across stakeholders

• Rigorous attention to detail 

• Strong sense of urgency with respect to deadlines and the responsibility at hand 

• Strong written and presentation skills, including synthesis of data

• Language skills a plus (French, Spanish, Portuguese)

• Previous project management experience

• Comfortable with technology

• Articulate/Good communication skills

• Degree in Finance, Business and or Economics

Additional Information

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the U.S. without sponsorship and to complete the required employment eligibility verification document form upon hire.