Respond to all inquiries, incidents and projects in a timely manner meeting customer SLA.
Daily administration includes maintenance of various components associated with a Citrix environment which includes, but is not limited to Published Applications, Profile Management, Provisioning Services, Load Balancing, Redirect/Forwarding, VM Management, DHCP and Group Policy.
Must have a solid working knowledge of Active Directory, DNS, WINS, User Rights Assignments, thin clients, desktop operating systems, firewalls and networking.
Daily activities include Incident and Service Request ticket management and Change Management
Qualifications
Must be experienced in building, troubleshooting and maintaining Citrix XenApp, XenServer & NetScaler systems along with the Windows Operating systems that the XenApp infrastructure resides on.
8+ years experience in an enterprise level distributed environment (SAN, Virtual, Windows, Data Center)
5+ years Citrix experience in an enterprise environment
Citrix Certified Administrator (CCA) in XenApp and/or XenServer with Netscaler knowledge
Ability to communicate clearly and effectively with current clients, prospective clients, and with internal personnel.
Solid understanding of TCP/IP, LDAP, DNS SMTP and other networking areas.
Proficiency in enterprise storage technologies such as NAS and Storage Area Networking, and Backup & Recovery.
Qualifications:
Citrix Certified Enterprise Administrator (CCEA)
Microsoft Certifications (such as MCSE, MCSA, MCP, MCTS)
Advanced knowledge of Netscaler
Advanced technical knowledge and experience Windows server environments
Advanced knowledge of security and compliance standards such as SOx and PCI DSS.
Working knowledge of virtualization technologies such as VMware, Hyper-V
Additional Information
PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.