Account Executive

Here’s what you’ll be doing:

Client Relationship Management:

• Develop and maintain positive relationships with clients, understanding their business goals, challenges, and expectations.

• Serve as the main point of contact for day-to-day client inquiries, providing timely and professional responses.

• Conduct regular check-ins with clients to review campaign progress, address any concerns, and identify upselling or cross-selling opportunities.

Campaign Execution and Coordination:

• Assist the Client Growth Team in coordinating and executing client campaigns across various marketing channels, such as social media, influencer, paid search, display advertising, and email marketing.

• Collaborate with internal teams, including creative, media, and strategy, to ensure smooth campaign implementation and delivery.

• Coordinate project timelines, deliverables, and resources to ensure campaigns are executed within deadlines and meet client objectives.

Reporting and Analysis:

• Monitor campaign performance metrics and gather data from various sources.

• Assist in analyzing campaign data to identify trends, insights, and areas for optimization.

• Prepare regular reports and presentations, summarizing campaign performance and providing actionable recommendations to improve results.

Client Support and Communication:

• Respond promptly to client inquiries, providing clear and accurate information.

• Coordinate client meetings, prepare meeting agendas, and take meeting notes.

• Communicate campaign updates, progress, and results to clients in a clear and professional manner.

Administrative Tasks:

• Assist in managing administrative tasks related to client accounts, including contracts, invoices, and billing.

• Maintain client records, documentation, and files in an organized manner.

• Stay updated on industry trends, digital marketing best practices, and emerging technologies to contribute to client strategy discussions.

Qualifications

Here’s what you’ll have:

• Bachelor's degree in marketing, business administration, or a related field.

• Bilingual (English/Spanish) a plus.

• Proven experience (5+ years) in a client-facing role within a marketing services company.

• Strong organizational and multitasking skills, with the ability to manage multiple client accounts simultaneously.

• Excellent written and verbal communication skills, with the ability to effectively interact with clients and internal teams.

• Detail-oriented mindset with a focus on accuracy and quality in all deliverables.

• Basic knowledge of digital marketing channels, strategies, and metrics.

• Proficiency in using digital marketing tools and platforms.

• Strong problem-solving skills and the ability to think critically.

Additional Information

*Actual offer may vary by market location, job-related knowledge, skills and experience.