Account Manager, GrabAds Thailand
Get to Know the Team
GrabAds allows advertisers, agencies, and merchants to engage the Grab audience through online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients can reach their desired audiences at scale, while driving measurable outcomes.
We would like you to join us on our journey to create value for our users, drivers, merchants, and advertising partners, while continuing to make everyday lives better across Southeast Asia.
Get to Know the Role
As part of the GrabAds Thailand team, you will manage a portfolio of GrabAds campaigns, working with leading advertisers directly and media agencies. You will collaborate with your team and aim to meet quarterly performance targets.
You will work with the Ad Ops team, Key Account Manager, Demand Planning and Marketing team to achieve campaign KPIs, recommend optimized campaign flows, and identify opportunities for upselling and cross-selling GrabAds solutions. Your goal is to grow your portfolio by building long-term client relationships and providing a positive customer experience. You will report to Manager, Account Management (GrabAds), on site working base in Bangkok office.
The Critical Tasks You Will Perform
- Manage a portfolio and revenue of accounts to hit the team sales target.
- Be the main contact for clients to provide professional consultation and to coordinate on day-today basis for campaign implementation
- Submit campaign bookings to the Ad Ops team to launch campaigns within the timeline.
- Work closely with Key Account Manager and Demand Planning team to ensure achieving GMV growth on your responsible advertisers
- Track main campaign metrics and ensure campaign goals are met
- Collaborate with Ad Ops team to analyze campaign performance, provide recommendations to clients and secure campaigns renewal
- Prepare Monthly / Quarterly / JBP Business Review report for main accounts
- Work with the finance team to ensure we get all documents from clients for the billing process
Qualifications
What Essential Skills You Will Need
- 3+ years of account manager or key account manager experience in the e-commerce or delivery platform for well-known advertisers
- Proven track record in client relationship management and new business development.
- Experience establishing communication and engagement with prospects with ability to transmit across different level team members
- Deep-understanding about the digital media and know the latest digital advertising trends.
- Understanding of the ecosystem of programmatic advertising / Biddable and Search.
- Analytical for data-based decisions.
- Consultation to clients for the next move
- Proficiency in Google Workspace such as Google Sheet (THE MUST), Google Word and Google Slide
- Fluent in Thai and English skills
Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex, create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.