Account Manager (SaaS & Marketing Solutions)
Role Overview
We are looking for a relationship-driven, commercially minded Account Manager to own and grow a portfolio of B2B vendor clients. This is not a passive maintenance role—it is a revenue-generating, consultative position at the intersection of SaaS, Digital Marketing Strategy, and Client Success.
You will act as a strategic advisor to marketing leaders, helping them maximize their ROI through our lead generation programs, sponsorship inventory, and PPC advertising platforms.
What You’ll Do
Portfolio Ownership: Serve as the primary point of contact for a dedicated book of B2B vendors, managing the relationship from onboarding through renewal.
Revenue Expansion: Proactively identify upsell and cross-sell opportunities. You will be responsible for driving expansion revenue by identifying unsold inventory and optimizing client bidding strategies.
Data-Driven Strategy: Analyze campaign performance metrics (CTR, CPL, CVR) and translate complex data into actionable recommendations during strategy calls with client executives.
Campaign Execution: Collaborate with internal editorial and operations teams to launch high-impact marketing campaigns and ensure all deliverables meet or exceed expectations.
Market Advocacy: Act as the voice of the customer internally to help refine our product offerings and mission.
What We’re Looking For
Education: Bachelor’s Degree in Business, Marketing, Communications, or a related field (Top-tier business school background preferred).
Experience: 1–5 years in Account Management, Customer Success, or Sales—ideally within SaaS, Media, or HR Tech.
Analytical Mindset: Comfortable discussing marketing metrics and ROI. Experience with HubSpot or similar CRMs is a significant plus.
Commercial Grit: A proven track record of hitting revenue targets, managing renewals, and executing expansion strategies.
Communication: Exceptional written and verbal communication skills; ability to simplify complex technical or data-driven issues for executive stakeholders.
Traits for Success
Curiosity: A deep desire to understand the client’s business and "see around corners."
Ownership: You thrive in an autonomous, remote environment and are comfortable owning the outcome of your portfolio.
Growth Mindset: Receptive to coaching and eager to learn in a fast-paced, high-growth startup environment.
Compensation & Benefits
Competitive base salary + quarterly performance-based bonuses tied to retention and expansion.
Equity plan participation.
Comprehensive health, dental, and vision insurance.
401(k) matching.