The Account Services Manager is responsible for delivering exceptional service to Applied Underwriters’ customers and independent insurance agents, with the ultimate goal of building strong relationships and retaining customers year after year.
This role serves as a primary point of contact for a large portfolio of accounts and plays a key role in resolving inquiries, coordinating with internal teams, and ensuring a high-quality customer experience in a fast-paced environment.”
Requirements:
Bachelor’s degree or at least three years of customer service experience.Proficient in Microsoft Office suite.
Our Benefits Include:
100% employer-paid medical, dental, and vision insurance for employees401(k) plan with 100% immediate vesting and a 4% company matchPaid time off (PTO) and paid holidaysOn-site pharmacy, Promesa, provides convenient prescription delivery directly to youLife, disability, critical illness and accident insuranceEmployee Assistance Program (EAP)Pre-tax Flexible Spending Accounts for health, dependent care, and commuter-related expensesTuition reimbursementFitness reimbursement and various additional quality-of-life benefits
Applied Underwriters is a global risk services firm helping business and people manage uncertainty through its business services, insurance, and reinsurance solutions. As a company, we truly operate differently within our business sector. Applied Underwriters has one of the highest customer retention rates in the industry - a success directly attributed to our employees and their high level of commitment, hard work, and ambition.