Account Support Representative
We are seeking a detail-oriented and proactive individual to take charge of customer payment collection, registration follow-ups, and regulatory compliance. This role is crucial to ensuring our financial processes run smoothly and that our operations adhere to all local legal requirements.
Key Responsibilities:
- Oversee the timely collection of payments from customers while maintaining positive client relationships.
- Monitor and follow up on registration processes to ensure timely completion and accuracy.
- Maintain up-to-date knowledge of local regulations and ensure company activities are in full compliance.
- Prepare and maintain accurate financial and administrative records related to collections and registration.
- Collaborate with finance and operations teams to streamline compliance procedures and improve efficiency.
- Escalate issues to management, when necessary, particularly in cases of delayed payments or regulatory
Interpersonal Skills
- Clear communication
- Arabic is mandatory
- Active listening and understanding of the business needs and requirements
- Team collaboration internally and externally
- Problem solving
- Attention to detail
- Data and record management
- Compliance and Policy Adherence
- Relationship building with the employees and customers
Qualifications
- UAE National
- Degree in Finance
- Arabic language is mandatory
- 2-3 years of relevant experience required
- Microsoft 365 skills are essential
- Proven experience in collections, compliance, or administrative coordination.