Accounting Operations Specialist Team Lead
About Nabis:
Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.
We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entirety of the cannabis industry. Through dedication to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.
Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including Doordash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology and our ultimate goal is to become the largest distributor of cannabis products in the world.
Role Overview:
As the Team Lead for the Accounting Operations Specialist department, you will supervise a team of five offshore contractors while overseeing key financial processes such as month-end close, retailer AR reconciliation, and credit confirmation processing. Your leadership will ensure the accuracy, efficiency, and performance of your team while driving collaboration across internal departments and external stakeholders.
Key Responsibilities:
Team Leadership & Supervision:
- Directly manage and mentor a team of five Accounting Operations Specialists, providing clear goals, support, and regular performance feedback to drive individual and team success.
- Foster a collaborative team culture, encouraging continuous learning and professional development.
- Lead by example, promoting accountability and ownership of tasks while ensuring the team meets critical deadlines and quality standards.
- Conduct regular 1-on-1s and team meetings to discuss progress, resolve issues, and identify opportunities for improvement.
Operational Management & Oversight:
- Oversee the team’s execution of month-end close processes, ensuring accurate reconciliations, adjustments, and reporting.
- Ensure the team accurately manages retailer accounts receivable (AR) reconciliations, customer deposits, factoring reconciliations, and revenue/discount reconciliations and other Month end close processes.
- Provide leadership in resolving escalated issues related to vendor payments, invoice generation, credit confirmation processing, and fee deductions for overdue accounts.
- Collaborate with senior management to prepare for external audits, ensuring the team is well-prepared with all necessary documentation and reports.
Team Performance & Accountability:
- Monitor and evaluate team performance through key metrics, ensuring that service-level agreements (SLAs) and quality standards are consistently met.
- Implement performance improvement plans and corrective actions when necessary, supporting employees’ growth and addressing any areas of underperformance.
- Develop team goals aligned with department objectives, driving operational success and supporting the company’s overall growth strategy.
Process Improvement & Communication:
Process Leadership:
- Lead initiatives to improve existing workflows and processes, ensuring the team operates efficiently and effectively.
- Identify bottlenecks and inefficiencies within the team, implementing solutions that drive productivity while reducing administrative burdens.
- Empower team members to contribute to process improvements by creating an open environment for feedback and innovation.
Cross-Functional Collaboration:
- Serve as the primary point of contact for internal and external stakeholders, ensuring smooth communication and issue resolution on high-priority matters.
- Provide regular reports to senior management on the team’s performance, operational updates, and any improvements implemented.
- Ensure clear and consistent communication within the team, maintaining comprehensive records of all transactions, discrepancies, and resolutions.
Requirements:
- Five years of General Ledger Accounting experience
- Degree in Accounting, Finance, or related field
- Proven experience in a leadership or supervisory role within accounting operations, finance, or a related field.
- Advanced proficiency in Excel (VLOOKUP, SUMIF, pivot tables) and accounting software (QuickBooks or Sage Intacct preferred).
- Strong organizational skills with the ability to manage multiple deadlines and priorities.
- Excellent communication skills, both written and verbal, with the ability to lead and mentor a team in a remote environment.
- Previous experience in a customer-facing role within finance, accounting, or logistics is highly preferred..