Aftermarket Service Engineer
Since 1942, Eriez has been more than a company—it’s a catalyst for innovation. Our journey began in the heart of Erie, Pennsylvania, but our impact reverberates across six continents, with our office in Welshpool, WA. It’s not just the cutting-edge tech; it’s the Eriez spirit. Here’s why we’re not your average separation technology powerhouse:
- Magnetic Magic: Our magnetic separation tech isn’t just science; it’s sorcery. We make metals dance, particles align, and impurities vanish
- Metal Detectives: Forget Sherlock Holmes; meet our metal detectives. They sniff out hidden treasures in conveyor belts, recycling streams, and mining pits. CSI: Scrapyard Edition
- Material Maestros: Handling materials isn’t a chore; it’s an art form
We are seeking a highly skilled Aftermarket Service Engineer to support our core operational mandate of ensuring equipment uptime, customer continuity, and post-sale value delivery.
This is more than a field service role. It is a commercially influential position that blends technical expertise with customer partnership and revenue impact.
If you thrive in industrial environments, enjoy solving complex technical challenges, and want to play a visible role in growing an aftermarket business, then we want to hear from you.
What You Will Be Doing
You will act as both a technical expert and a commercial contributor.
Technical Leadership
- Perform commissioning, maintenance, fault-finding, and equipment optimisation
- Deliver advanced troubleshooting and diagnostics in demanding industrial environments
- Maximise equipment uptime and operational performance
- Produce high-quality technical documentation and compliance reporting
- Ensure all work meets safety and regulatory standards
Commercial & Aftermarket Growth
- Identify spare parts and upgrade opportunities
- Support quotation preparation and service proposals
- Partner with Sales to strengthen aftermarket revenue streams
- Act as a trusted advisor to customers, reinforcing Eriez’s long-term value proposition
- Contribute to strategic service growth initiatives in WA
Requirements
We are searching for a technically strong, commercially aware service professional who wants to influence outcomes — not just complete work orders.
You Bring:
- Advanced diagnostic and troubleshooting capability
- Proven field service experience in industrial environments
- Experience in commissioning and performance optimisation
- Strong aftermarket commercial acumen
- Confidence supporting quotations and revenue-generating activities
- Excellent customer relationship management skills
- High-quality technical reporting capability
- A proactive, safety-first mindset
Most importantly, you understand that service excellence drives revenue, reputation, and long-term growth.
Apply today with your resume and cover letter to with 5 reasons why we should hire you.
Benefits
At Eriez, you will join a global leader known for innovation, reliability, and world-class engineering. We offer:
- A supportive, collaborative team culture
- Opportunities for professional development
- True regional ownership and autonomy
- Direct influence on aftermarket growth strategy
- Opportunity to combine technical expertise with commercial contribution
- Long-term career growth within a respected industry leader