Case Manager

Position Summary

Seabird Island is committed to wellness and recovery. We are dedicated to creating a culturally safe and inclusive environment that respects and values Indigenous knowledge, traditions, and ways of being. We are seeking a Case Manager to join our team, working collaboratively to enhance the health and wellness of residents within our recovery programs.

Under the direction of the Recovery Home Supervisor, the Case Manager provides culturally informed case management and support services to residents dealing with addictions and substance use. This role involves ensuring a caring and supportive environment where residents can access health, healing, and other programs and services, both in-home and through broader community connections.

This is a term contract that ends March 31st 2026 with the possibility of extension.

Work that Matters

Sq'éwqel (Seabird Island Band) is located 1 kilometer from Agassiz, BC on the beautiful Fraser River, 120 km east of Vancouver. We are dedicated to fostering a vibrant and resilient community. Our work spans a diverse range of services including housing, education, health, wellness, early childhood development, community infrastructure, and cultural vitalization. By joining our team, you will be part of an organization that values First Nations knowledge, promotes self-advocacy, and strives to create a holistic and culturally safe environment for all community members.

What you'll do 

Resident support

• Overall leadership, including individualized wellness plans.
• One-to-one case work with residents, including referrals to counsellors, employment, and education.
• Coordinate services for residents who need permanent housing, health care, financial help, child and family services or job training.
• Assess struggles with domestic violence, physical or emotional illness, alcoholism, drug abuse.
• Daily group leader – addictions, trauma care, anger management, family dynamics, harm reduction, peer support etc. 
• Cultural and community connectivity.
• Coordinate with other communities and resources to ensure adequate support.
• Life skills, career, employment and vocational planning.

Administration

• Provide monthly reports to the Health and Social Development Director, containing both narrative and financial information.
• Manage the home’s daily operating budget (groceries, clothing, or other emergency needs).
• Ensure that the home meets regulation covering health, fire, safety requirements.
• Maintain highly confidential, professional, and accurate resident files.

Facility

• Plan and follow up with staff to ensure a strategic cleaning routine is completed daily/weekly/monthly to ensure health and safety and licensing expectations.
• Ensure SIB Maintenance/Public Works is aware of the specific needs, including specific cleaning and sanitation needs, routine maintenance expectations, and any maintenance/repair needs to ensure the safe operation of the facility and programs.
• Ensure all equipment and facilities are always in safe and proper working order.

Programs

• Ensure that all programs are meeting or exceeding the expectations for resident and employee health and safety, including executing regular fire and earthquake drills.
• Ensure that residents can access culturally appropriate programing and services inside and outside the home to meet their physical, social, emotional, creative, and cognitive needs.
• Ensure that residents have individualized plans on file, and that they are always kept current.

What you bring 

Qualifications

•  A Diploma in social sciences, addictions, mental health or a related field. We also recognize and value cultural knowledge and experience gained through other forms of education and training, including teachings from Elders and Knowledge Keepers.
• At least 3 years of relevant experience working within Indigenous communities, focusing on case management.
• Experience working with Indigenous communities and understanding of Indigenous cultures, traditions, and contemporary issues.
• Excellent communication and relationship-building skills.
• Food safe Level 1 is required.
• Non-violent crisis intervention Certificate is required.
• Valid first aid certificate is required
• Professionally grounded in First Nations spirituality, philosophies, ideology, knowledge, and methodologies in approach to case management and social work.

Working / Special Conditions 

• Initial and ongoing employment is subject to submission of a clear Criminal Record Review Program Check to ensure the safety and trust of the communities we serve. This check will be conducted every five years.
• Initial and ongoing commitment to the values and guidelines of Sq'éwqel (Seabird Island Band), including our policies, procedures, standards of practice, and laws, is essential. This commitment supports our collective work, the community, and the responsibilities of this role.
•  Must possess a valid class 5 driver's license and have access to safe and reliable transportation, insured for community-based use, to effectively transport clients.
• Flexibility in working hours may be required, including evenings and weekends, to accommodate the needs and schedules of clients and community needs. Employees will be given as much notice as possible to any changes in schedule.

Preferred:

• Indigenous candidates are strongly encouraged to apply.
• Lived experience as a member of a First Nations community.
• Knowledge and understanding of Seabird Island’s culture, traditions, teachings, community dynamics.
• Ability to respond quickly and professionally to community or colleague needs and inquiries.
• Excellent writing, editing, and verbal communication skills.
• Ability to establish and maintain rapport with residents.
• Ability to observe and recognize changes in residents.
• Ability to deal effectively with conflict situations, manage aggressive behavior, and use non-violent crisis intervention and self-regulating techniques.
• Ability to work independently and in cooperation with others

Cultural Competency:

• Deep understanding of Indigenous cultures, traditions, and contemporary issues.
• Experience working within Indigenous communities and applying culturally safe practices.
• Understanding of intergenerational trauma and its impacts on Indigenous peoples and communities.

Reports to: 

Recovery Home Supervisor 

How to Apply

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience, particularly in relation to Support Work. Please include references that can speak to your experience and skills.

Have a question about this position before you apply? Email careers@seabirdisland.ca.

Employment is conditional upon completing pre-employment screening to ensure a safe and secure work environment in which students, staff, members, families, community, as well as resources, and assets are protected. All background checks, reference checks and criminal record checks are performed in accordance with Seabird Island Human Resources Policy Manual, protecting the integrity and confidentiality of information gathered during the evaluation.

Pre-employment screening 

Seabird Island is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We are committed to fostering diversity, equity, and inclusion. We recognize and value the unique perspectives, experiences, and contributions that Indigenous people bring to our team. We actively encourage applications from Indigenous people. Pursuant to S. 41 of the BC Human Rights Code, preference may be given to applicants of First Nations, Métis, or Inuit heritage. We are interested in every qualified candidate who is eligible to work in Canada; however, we are not able to sponsor visas.

We thank you for your interest. Only those selected for an interview will be contacted.