AI Expert Program Manager
About us
At our organisation, we redefine executive and business support through exceptional problem-solving, proactive execution, and advanced integration of technology and AI. We partner with purpose-led leaders who value strategic collaborators capable of swiftly turning complexity into clarity and challenges into opportunities.
You are highly tech-savvy and naturally leverage tools, including AI, to design, deliver, and scale impactful programs. Whether your background is in program management, operations, product, or enablement, you excel at driving clarity, alignment, and measurable outcomes across complex initiatives.
Join a culture that prioritises clarity, practical innovation, and the seamless integration of human intuition with technology and AI-driven efficiency.
About our client and the role
Our client sits at the crossroads where people and change collide, and right now, that means AI.
They are a UK-based creative learning and enablement company on a mission to inspire, equip, and empower people through world-class training experiences. As they continue to push the boundaries of what learning can look like in the age of artificial intelligence, they are seeking a dynamic AI Experts Program Manager to join their growing Training & Enablement team.
This is more than a program management role. It’s an opportunity to shape the future of AI-powered learning at scale, owning the end-to-end delivery of their AI training program, driving operational excellence, and championing innovative ways to integrate AI tools into everything they do.
If you are a structured thinker with a genuine passion for AI, a talent for bringing people and processes together, and the drive to make a measurable impact, this is an opportunity to be part of something transformative.
Role Overview
● The AI Experts Program Manager is responsible for the end-to-end management, optimisation, and growth of an AI-focused training and enablement program within the Training & Enablement team.
● This role ensures the program operates with structure, clarity, and measurable impact driving operational excellence, stakeholder alignment, content readiness, and localisation coordination across internal teams and external partners.
● The Program Manager will oversee planning, reporting, process optimisation, content lifecycle management, and localisation workflows, ensuring the program remains scalable, globally aligned, and strategically integrated within broader training and
enablement initiatives.
● A genuine interest in AI and strong hands-on confidence using AI tools and platforms is essential. The successful candidate must be efficient and effective in leveraging AI to enhance workflows, reporting, documentation, and training program innovation.
● The role operates across three core pillars:
○ Program & Operational Management
○ Content Enablement & Localisation
○ AI Innovation & Stakeholder Partnership
Key Responsibilities
1. Program & Operational Management
● Provide end-to-end oversight of the AI training and enablement program, ensuring milestones and deliverables are met on time and to scope.
● Establish structured workflows, timelines, and reporting mechanisms to maintain visibility across the program.
● Maintain ownership of trackers, dashboards, documentation, and regular status updates.
● Identify risks early and proactively implement mitigation strategies within the program.
● Coordinate stakeholder reviews, schedules, and feedback cycles.
● Support initiative launches and ensure smooth rollout across training and enablement activities.
● Drive continuous improvement to enhance scalability and efficiency across the program.
2. Content Enablement & Localisation
● Oversee the development, readiness, and lifecycle management of AI training content.
● Own and manage localisation opt-in processes, coordinating timelines, feedback loops, and quality control across markets.
● Conduct content audits and lifecycle reviews to identify asset sunset opportunities and content gaps.
● Ensure all outputs are accurate, compliant, and aligned with brand and organisational standards.
● Develop and maintain key documentation including version logs for training assets and program materials.
● Support content reviews by providing structured feedback and incorporating stakeholder insights.
● Partner with Content Managers and Training Leads to ensure training materials are scalable, accessible, and globally aligned.
● Provide guidance on post-production tools and learning technologies where applicable (e.g., SCORM modules, AI-assisted learning tools).
3. AI Innovation & Stakeholder Partnership
● Actively utilise AI tools and platforms to improve operational efficiency, reporting, analysis, and documentation across the program.
● Identify opportunities to integrate AI-driven solutions into workflows and enablement initiatives.
● Maintain strong working knowledge of relevant AI developments and industry trends.
● Support experimentation with AI tools to enhance productivity and effectiveness across the program.
● Act as the central coordination point between internal teams and external stakeholders connected to the program.
● Host and participate in stakeholder calls, providing structured updates and recommendations.
● Build strong relationships with Training Leads, Product teams, Content stakeholders, and AI specialists connected to the program.
● Ensure transparency, accountability, and clarity across all program communications.
● Represent the organisation professionally in stakeholder-facing environments connected to the program.
Requirements
Key Skills & Experience
● Proven experience in program or project management within training, enablement, or technology environments.
● Experience managing content workflows and localisation processes.
● Demonstrated hands-on experience using AI tools and platforms to enhance workflow efficiency.
● Strong interest in AI and emerging technologies.
● Excellent organisational and communication skills.
● Familiarity with large-scale technology platforms or digital ecosystems is advantageous.
Success in This Role Looks Like
● A structured, scalable AI training and enablement program with clear governance and visibility.
● Efficient localisation and content lifecycle management across program materials.
● Effective integration of AI tools into operational workflows.
● Strong stakeholder confidence in the delivery and evolution of the program.
Benefits
Why Join us?
- Collaborate with a high-performing team dedicated to excellence and impactful outcomes.
- Work closely with progressive leaders who value your strategic insight and technical expertise.
- Accelerate your growth through authentic challenges, practical problem-solving, and meaningful feedback.
- Enjoy genuine autonomy within a supportive community focused on collective success.
Final Thoughts
If you're a proactive, solution-oriented professional thriving at the intersection of strategic execution, technological innovation, and exceptional client management, FYXER offers a role perfectly suited to your strengths. Join us in transforming executive and business support through clarity, innovation, and impactful partnerships.
Time zone requirements
- Flexibility to work remotely in a similar time zone to the UK (GMT +/- 2 hours)
- Immediately available
Working hour requirements
- This is a fractional, contract-based role, meaning work is assigned on a client-by-client basis, depending on need and availability. This setup offers flexibility and variety, working with different clients across industries, and it’s best suited to professionals who are comfortable with a non-fixed schedule and can adapt to changing workloads.
Diversity & Inclusion
FYXER recognises the benefits of a diverse workforce and strives to be an inclusive organisation. We are committed to treating everyone with dignity and respect regardless of race, culture, gender, disability, age, sexual orientation, religion or belief and we promote diversity of thought. We would appreciate your help to enable us to measure the diversity within our recruitment process. Completing this form is voluntary and the information provided will remain anonymous. Please submit your information here.