Alumni Success Coach - Enrollment Specialist

You are a motivated enrollment coach who believes every graduate deserves the opportunity to enroll in and complete a four‑year college degree. In this role you’ll work directly with Brooklyn high school alumni—identifying, re‑engaging, and supporting those who haven’t matriculated or who stopped out—to remove barriers and create clear pathways back to college. You’ll join the cross‑regional Alumni Support team and partner closely with school staff, campus partners, families, and college offices to design and scale re‑enrollment practices that improve long‑term postsecondary outcomes.

Duties & Responsibilities

Alumni engagement & caseload management

• Build and maintain trust‑based relationships with a caseload of alumni to support their enrollment and persistence in four‑year colleges and universities.
• Provide individualized advising across college exploration, application, enrollment, and matriculation; co‑create personalized academic and personal success plans with clear goals and timelines.
• Use multiple communication channels (in‑person, Zoom, phone, text, email, social media) to proactively connect with 100% of alumni on your caseload.
• Maintain accurate, up‑to‑date records of interactions, academic data, and barriers in the alumni database and report postsecondary outcomes.

Re‑enrollment strategy & partnership building

• Design, launch, and iterate a targeted re‑enrollment strategy for Brooklyn alumni that can be scaled and refined over time.
• Collaborate with high school teams, college administrators, campus partners, and families to place alumni into appropriate college settings and remove enrollment barriers.
• Develop tools and resources for alumni and the Alumni Success team to improve re‑enrollment and persistence approaches.

Data‑driven prioritization & outcomes

• Use alumni data to identify students at highest risk of stopping out and prioritize supports and outreach.
• Monitor, manage, and report accurate postsecondary outcomes and caseload progress to your manager and assigned school teams.
• Track progress toward re‑enrollment goals and refine interventions based on evidence and outcomes.

School & administrative responsibilities

• Participate in professional development and contribute to Brooklyn HS events and initiatives.
• Coordinate travel logistics for campus visits and submit receipts/reconciliations for eligible expenses.
• Support alumni engagement through social media maintenance and other outreach efforts.
• Engage in regular check‑ins with your manager and school/regional leadership to ensure alignment.

Qualifications

Education & experience

• Bachelor’s degree required; Master’s degree (e.g., Higher Education Administration or School Counseling) preferred.
• 3-4 years of directly relevant experience (college advising, college counseling, enrollment work) required; 5-6 years of total professional experience preferred.
• 2+ years supporting first‑generation college students and students from urban districts strongly preferred.

Must‑have skills & knowledge

• Demonstrated knowledge of the college application process, FAFSA, CSS Profile, and common enrollment tasks.
• Strong ability to build trust with recent alumni and navigate systems across high schools and college campuses.
• Proven skill using data to prioritize work, track outcomes, and inform interventions.
• Excellent written and verbal communication skills and strong interpersonal skills for working with diverse stakeholders.

Travel, schedule & physical requirements

• Significant travel required: must be willing to travel by car, bus, train, and plane for up to eight weeks a semester to visit alumni on campuses.
• Required: valid driver’s license and access to a personal vehicle (mileage reimbursed per IRS rates).
• Moderate physical activity: may stand or walk continuously, set up equipment/materials, and carry moderately heavy objects (20–40 lbs).

Nice‑to‑have

• Experience building scalable re‑enrollment strategies or programs.
• Familiarity with postsecondary success strategies and transfer advising.

Additional Information

Work Environment: College Access & Success — Role reports to the Manager of College Access & Success - Alumni Support. This position is part of the cross‑regional Alumni Support team and embedded with Brooklyn high school teams. Significant travel to alumni campuses and regional sites is required. Notable in‑person responsibilities include supporting Brooklyn HS events and school initiatives.

Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent.

Compensation: The full compensation range for this role is $74,000-$78,300. Typically, new hires who fully meet all qualifications listed in the job description will start at $74,000. Starting compensation below this reflects candidates with less experience or qualifications. Offers near the top end of the range are reserved for candidates who significantly exceed the qualifications, bringing extensive experience and specialized expertise beyond what is listed.

Compensation determinations consider relevant professional experience and tenure with Uncommon Schools. Additionally, because we value internal growth and tenure, current staff members are not subject to salary caps within this range.

Benefits

• Regional staff will have the same holidays and sustainability days as school-based staff in their region, and flexible summer PTO
• Extensive, best-in-class training and development  
• Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA)
• Financial Planning
  • 403(b) retirement savings program + employer match
• Paid leave of absence options (parental, medical, disability, etc.)
• Mental health and counseling support + wellness benefits

*A detailed list of all benefits is located HERE. 

At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture.

As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email recruitment@uncommonschools.org.