AML Officer
☝️ Who we are?
Invity.io builds bitcoin-first financial products, from buying and selling BTC to advanced investment strategies, bitcoin-backed liquidity and company accounts & loans.
We’re looking for a Junior / Mid-level AML Officer to jump into our day-to-day AML operations and make a real impact. You’ll work on case reviews, transaction monitoring, KYC/EDD and help us continuously improve how AML is done across the company.
A big part of your role will also be supporting our Customer Support team, especially with AML-related tickets, verifications and escalations, where your expertise directly helps users move forward.
👉 What you’ll do?
AML (main focus)
Support transaction monitoring and alert handling: review alerts, gather data, document findings and escalate complex cases
Assist with KYC and EDD: help assess higher-risk customers, collect supporting documentation and prepare case summaries for decision-making
Maintain accurate case documentation and audit trail in internal tools
Help keep AML procedures and internal guidelines up to date (playbooks, checklists, templates)
Customer Support support (part of the role)
Act as a point of contact for CS on AML-related tickets (KYC questions, source of funds, account restrictions)
Help create and maintain CS-friendly templates and decision trees (what to ask, what to collect, when to escalate)
Improve AML ↔ CS collaboration by helping define SLA, escalation rules, and “good documentation” standards
💪 What makes you the perfect candidate?
1–3+ years of experience in AML/Compliance/Risk, Customer Support in fintech/finance, or a relevant operational role with AML exposure
Strong attention to detail and ability to document work clearly
Good analytical thinking and ability to follow structured processes
Strong communication skills and comfort working with Customer Support and Ops teams
Nice to have
Experience with KYC providers, sanctions screening tools, or case management systems
Exposure to crypto/fintech workflows (onboarding, payments, fraud/chargebacks)
Interest in process improvement and automation (e.g., dashboards, simple reporting)
🤝 What we offer?
A chance to build a fast-growing Bitcoin brand
Real ownership, creative freedom, and the ability to shape our products
A collaborative team where your voice and ideas matter
A mission-driven culture focused on innovation and impact
Startup agility with a global audience
Hybrid flexibility
👋 Sounds good? We’d love to hear from you. Please send your CV and a brief cover letter . We typically respond within a week of reviewing your application.