Analytics Engineer I

Napkyn is a fully accredited Google Marketing Platform (GMP) sales partner. We help brands build stronger digital connections with consumers through nimble and strategic engagement models, providing advertising and data strategy, training, technology design and hands-on campaign management.
As a Kepler Group company, Napkyn draws from Kepler's strategic, technology-and data-driven marketing expertise to provide world-class Google marketing support.

Napkyn Summary:
Data and technology have revolutionized the way businesses go to market, harvest insights, and drive ongoing innovation. Napkyn’s team of data scientists, marketing experts and systems engineers are at the forefront of that revolution, and we are seeking new colleagues that possess a desire to bring thoughtful, strategic, technology-driven solutions to the world’s leading marketers.

The Napkyn offering is based on 14+ years’ experience as a thought leader in digital analytics and data-driven marketing. And it is anchored by the Google Marketing and Cloud Platforms, based on our belief that Google has built the most effective, interconnected, data-rich toolkit for brands and their agencies. Our engagements include everything from installing and integrating Google Analytics into clients’ business structures – and implementing pervasive data-activation practices across every client function, to assisting brands and agencies take full advantage of the Google Marketing Platform’s powerful media capabilities.
Put simply, our desire is to fundamentally change the way our clients harness data to do business. We’d love to hear whether you’d like to help us do it.

Corporate Overview:
Napkyn is an entrepreneurial, autonomous business that can draw on the full support of parent company Kepler Group, a member of the kyu Collective alongside IDEO, SYPartners, BEworks, Sid Lee and others. kyu is a strategic unit within Hakuhodo DY, a top 10 marketing services group with over 25,000 employees worldwide. Kepler and Napkyn are committed to delivering world class perks & benefits, offering dynamic career opportunities across our network of offices, and maintaining constant focus on creating a diverse, supportive and inclusive workplace environment.

Role Description:

Location: Remote – Costa Rica (preference 1 day per month on-site) 
Position: Full Time
Level: Engineer I
Year's Experience: 0-3

As an Analytics Engineer I, you develop and implement enterprise-grade digital analytics and tag management solutions.

Primary Responsabilities:

• Deploy web and app measurement tools, primarily Adobe Analytics and Google Analytics.
• Collaborate with a cross-functional team to develop analytics solutions that meet customer needs.
• Provide support on analytics and implementation for Napkyn analysts with root-cause analysis of issues and interruptions in measurement for our clients.
• Provide recommendations on adoption of new tools and features as appropriate to client needs.
• Serve as a resource for current technologies within the digital analytics space, especially around tag management, consent management and analytics implementation.
• Assist in improving the usability, efficiency, and overall effectiveness of our clients’ digital analytics tooling deployments.
• Assist in evaluating the size and scope of customer problems as well as helping to determine a successful resolution.
• Participate in site-wide audits of existing analytics implementations against web and app measurement best practices, and contribute to implementation recommendations for improvement.
• Develop app and web measurement best practices and on-site technology requirements to generate high-quality, easily-understood implementation guides for on-site deployments Adobe Analytics and Google Analytics.
• Engage business and technical team stakeholders for feedback and validation.
• Actively focus on the future-proofing, scalability, and ease of maintenance in all solutions.
• Provide recommendations on adoption of new tools and features as appropriate to the client’s needs.
• Participate in user testing with the internal team to ensure that components meet requirements for functionality and ease of use.
• Develop and maintain an understanding of automation capabilities within the digital analytics platforms, tag managers and related software employed by the Data Solutions team.

Skills and Experience Required: 

• Proficient in reading and writing JavaScript, in the context of web-based user interfaces.
• A strong understanding of web technologies, in general.
• Experience with Quality Assurance processes in web and app development.
• Ability to effectively communicate with developers internally and in client organizations.
• Strong critical thinking and problem-solving skills with attention to detail.
• Strong writing and communication skills.
• Team player, supportive of a collaborative team environment and culture 2.
• Ability to prioritize projects and handle multiple tasks efficiently.
• Comfort with or interest in presenting and speaking in front of small groups, most importantly in client meetings.
• Excellent communication skills in English B2+/C1 level (must have). 

Preferred: 

As technology evolves rapidly, the field of digital analytics has broadened. Our implementation specialists are expected to build a widening range of skills through their work. Upon joining, an implementation specialist should have some of the following skills, knowledge or experience:

• Experience with tag management systems, such as Adobe Launch, Google Tag Manager, Tealium or similar products.
• Experience with server-side tag management.
• Familiarity with deploying and testing analytics tools in mobile apps for iOS and Android devices.
• Experience with development environments, tools and processes for building software.
• Competency writing code in JavaScript, Python, Kotlin, Swift, Java or similar programming languages, in the context of web development, app development, or task automation.
• Experience with product development or DevOps processes.

Napkyn welcomes and encourages applications from people with disabilities. Accommodations are available upon request for applicants in all aspects of the selection process. We are committed to diversity of background, thought and experience, and we work to create an environment in which all our employees thrive by bringing their authentic self to work.

MORE ABOUT KEPLER
Benefits & Perks:

• Competitive health and dental benefits.
• Tuition reimbursement and training stipend.
• Hybrid Office/WFH Schedules: office supplies, internet, and phone stipend.
• “Work from Anywhere” 4 weeks per year.
• Stocked kitchen, and other team outings.
• Collaborative and friendly work space, easily commutable location.
• Volunteering & altruism opportunities.
• Team building lunches and events, and company celebrations: Summer, Halloween, Holidays, and many multicultural holidays recognized/celebrated.
• If something is important to you that’s not listed here, let us know!

Career & Development Focus:

• Ongoing learning and development for education opportunities such as webinars, books, classes, relevant conferences and events.
• Opportunities to pursue business related side projects and Hackathons.
• Environment of learning from peers, including 30+ class training program, Kepler University, powered by Center of Excellence and Tiger Team subject matter expert groups.
• Opportunity to work with cutting edge technology and industry thought leaders.
• Kepler Rocket Mentorship Program: beneficial for the development of both mentors and mentees.

**All applications must include a Resume & Cover Letter in English to be considered.**

Kepler is a people first organization. If this roles piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others.

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