Assistant Manager, SF Airport

Company Background

At Proper Food SFO, we make it a cinch for travelers to eat well on the go. We craft our fare by hand fresh every morning the only way we know how – with whole, seasonal ingredients sliced, chopped and seasoned with care. Nothing phony or factory-made. Just good, proper food that’s packed and ready to go. We cook all our meals from scratch each morning and at the end of each day, unsold meals are donated to local food banks.

Proper Food SFO launched at SFO Airport in 2022, earning accolades from travelers, food critics and local media. Proper Food SFO’s location in Terminal One has been a favorite of travelers and employees since its opening!

The Role

As Assistant Manager, you will be overseeing the daily function of the Proper Food SFO location in Terminal One, with the support of your General Manager. The SFO team consists of 15-25 team members.  You will be responsible for cultivating the culture of the store, and your management style will influence the flow of each business day. We are looking for someone who is communicative, dependable, friendly, enthusiastic and hardworking to manage our SFO location in Terminal One.

This location is open daily, 365 days of the year, and our Assistant Manager will be required to have open availability to be on shift to support the GM and team as needed..

If you are a strong leader who is passionate about people, energized by the idea of changing the way people eat on the go, and full of positive energy, this may be the position for you. We have big growth plans ahead and exciting career development opportunities for an amazing Assistant Manager who wants to grow with Proper SFO!

Assistant Managers are salaried employees whose work schedule is based on the needs of the store.

Your Responsibilities

·       Support the daily functions of the store - taking inventory, labor management, assisting the team during peak times, overseeing deliveries, delivering catering orders, cleaning & other to-dos

·       Maintain company & store culture

·       Train & develop team - provide and model customer service and food handling standards

·       Oversee work performance - administer feedback directly to team members & shift leads; Relay performance concerns to upper management and HR for support.

·       Escort new Team Members during their badging process

·       Learn each seasonal menu - be a go- to source for information on ingredients, dietary restrictions and preferences

·       Support the GM with ordering supplies & managing inventory

·       Oversee accounting and cash handling, make daily bank deposits

·       Ensure food safety standards are maintained at all times

·       Maintain cleanliness and function of store and its equipment

·       Foster good relationship with management, peers & team members companywide

·       Be flexible - be able to cover shifts in case of employee absence

·       Be the boots on the ground:, we expect our assistant managers to do everything a Team Member does!

·       Ability to push, pull, carry up to 30 pounds

Specifically, you must have:

·       1+ years of retail/restaurant supervisory experience. You don’t necessarily need to have been an Assistant Manager, but you do need to have led a team of 5+ people.

·       Food Manager’s Certificate (we can provide on the job certification within 90 days of hire)

·       Open availability, we are open 7 days a week, 365 days a year, 4am-midnight. You will be part of a multi-person management team who each take responsibility for different shifts, but you should be flexible to work a different schedule as-needed.

What Makes You Great

·       Passionate about wholesome food – and even more passionate about people. Helping others succeed and delighting customers makes you happy.

·       Consistently positive, upbeat attitude while at work - lead the team by example

·       Ability to multi-task, and prioritize responsibilities - always putting customers first

·       Works well under pressure, able to handle a fast-paced and demanding environment with grace.

·       Flexible & reliable – able to respond to and ensure coverage for last minute call-outs & emergencies

·       Detail Oriented and comfortable using technology (Microsoft Office (Excel), Dropbox, iPad, Slack)

·       Unwavering honesty, transparency and integrity.

What We Offer

·       Competitive compensation with performance based quarterly bonus

·       401k, Medical, dental and vision insurance

·       Paid Time Off

·       Delicious shift meals

·       The opportunity to play a key role in growing a rapidly expanding concept and the tremendous personal growth that comes with that.

·       Cell Phone Stipend