Assistant Property Manager

We are looking for an Assistant Property Manager (APM) to assist in the overall management at our 730-unit property in The Colony. The position of APM is designed to train personnel for the position of Property Manager.

Job Responsibilities:

·         Maintain a professional, organized and efficient property accounting office which provides quality and timely customer service to residents

·         Meet reporting deadlines and ensuring accuracy of accounting information

·         Act as manager in the absence of Property Manager, if so directed, including supervision of on-site employees

·         Participate in leasing or reception duties

·         Assist with maintaining/enforcing company and community policies

·         Post all monies/credit cards & process guest suite payments, record NCC payments (post check & create charge batch & create JE)

·         Working renewals on a weekly basis to achieve at least a 50% renewal closing rate

·         Participate in resident retention events – resident events

·         Clearing and maintaining EFT information

·         Check bank for returned payments / Initiate wire transfers & stop payments

·         Monthly posting/utilities & bill back electric bills

·         Reconciling deposits/researching & charging return payments

·         Process all move-ins (demographics, charges, utility billing, etc.)

·         Post late fees multiple times each month

·         Process move-out deposit accountings & discuss move-out statements with residents/manage in-house collection program & perform write-offs

·         Process & code all invoices through A/P system, enter manual & resident referral payables

·         Enter/update lease changes, notices and renewals.  Update rentable items

·         Field vendor calls about payments & issue keys

·         Assist residents with concerns, packages, questions, etc.

·         Charge & explain violations/charges with empathy

·         Reset resident portals & trouble-shoot resident portal /payment issues

·         Locate/clarify missing information needed to process move-ins, cancels/denials, move-outs, etc.

·         Balance due reminders / run delinquency reports – close month with delinquency under 1%

·         Hand deliver 3-day notices to vacate each month - file evictions/writs

·         Enter & maintain access cards in system

Job Qualifications:

·         High school diploma required; Some college or college degree highly preferred

·         Minimum of 3-years’ experience in multifamily property management

·         Minimum of 2-years’ experience as an Assistant Property Manager for 500+ units

·         Strong Microsoft Excel skills required 

·         Experience with Yardi accounting software is required

·         Strong customer service skills; ability to promote good resident and service staff relationships

·         Knowledge & familiarity with A/P software preferred

·         Ability to work a minimum of one weekend per month

·         Outstanding organizational, analytical and communication skills

·         Ability to meet and manage deadlines in fast-paced environment with multiple interruptions

·         Exceptional team-building skills

·         Good written and verbal communication skills, detail-oriented

Benefits and Perks:

·         Competitive salary

·         Robust benefit package, including Medical, Dental, and Vision

·         Company-paid Life and Disability coverage

·         401(k) with generous company match

·         Commission and bonus eligible monthly

·         Employee lease discounts available

·         Monthly employee recognition awards

·         Career path and growth opportunities available

Additional Information

INTERESTED IN APPLYING? PLEASE VISIT: https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=033C0C3EF09AF627AB4C8BC1E3AEED89