Associate, Client Experience

About you

A hungry, strategic, creative, collaborative digital expert who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is:

• Team oriented “we” over “I”
• Positive and inspirational
• Energized and charismatic
• Humble and inquisitive
• Agile and adaptable

About us

A fast-growing, small agency with big reach. We have a simple but powerful belief: every patient, disease and therapy is different – therefore every message, stakeholder, and challenge needs to be approached in a unique way. We are made up of:

• Conversation-starters
• Storytellers
• Strategist
• Digital natives
• PhD-level scientists
• Writers
• Designers
• Builders 

About the role

We are seeking a dynamic Associate to support one of our largest digital-first accounts. In this role, you will help manage day-to-day account needs while collaborating closely with a cross-functional team of experts across the broader IPG network.

The ideal candidate has a strong interest in healthcare and brings curiosity, initiative, and a willingness to experiment with new ideas and emerging channels. This individual should be proactive, resourceful, and eager to contribute to innovative solutions that drive client success.

What this role may entail:

• Equal parts management and execution of integrated marketing campaigns
• Engaging with clients and their partners through emails and calls
• Developing workback plans and executing a material from ideation through client review processes
• Assisting with project coordination and timeline management of core projects
• Developing creative and digital media briefs
• Conducting research and audits for clients and new business
• Supporting metrics and results reporting to measure success
• Supporting client review process management (e.g., Veeva submissions, referencing, uploads)

The requirements

• Bachelor’s Degree or higher
• 1-2 years of agency experience or recent graduate with PR agency internship experience
• Strong interest in the healthcare space
• Understanding of communications in a regulated space
• Understanding or eagerness to learn how to work in integrated agency teams (Earned Media, Social, Partnerships, Creative)
• Can promote a culture of collaboration and teamwork across organizational functions
• Can handle multiple deliverables at once
• Outstanding communications skills (verbal, written, and presentation)
• Excellent organizational skills and attention to detail
• Focused on problem solving

dna – the details (this is the section where we humble brag)

dna was recently the winner of MM+M small healthcare agency of the year.

dna prides itself on delivering an employee experience that makes a difference. We invest in our team and put culture front and center through a variety of programs, policies and events. It’s all about growth and opportunity. If you are looking for a company where you will have the chance to contribute, grow and set a career path that meets your interests and delivers on your ambitions, dna is an ideal employer.

We are small meets big – giving our clients and employees the benefits of both. As a global agency, we have staff in 10 markets on four continents. Yet, our close-knit agency environment will ensure that you will have ample opportunity for visibility with senior management who will make a personal investment in your career. And, as part of a large global IPG network with seamless integration with our sister agencies, such as Weber Shandwick and large advertising agencies, you’ll have access to world class resources and endless exposure to the most cutting-edge marketing approaches. If you are ambitious, energetic and excited to have a voice in shaping an agency and the future of healthcare communications, we hope you’ll join us. We’re an agency whose fast pace of growth and influence, is matched only by the advancement opportunities we offer our employees. dna – Health Means Everything.

Salary range $55,000 USD - $60,000 USD

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

The Weber Shandwick Collective is proud to be an Equal Opportunity/Affirmative Action employer. The Weber Shandwick Collective recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-GH