Associate Director, IT, Technical Product Owner

We are seeking a skilled and experienced Technical Product Owner (TPO) to join our dynamic technology organisation and play a key role in the continued evolution of MTC (MUFG Trade Connect). MTC supports critical trade execution and trade lifecycle workflows, requiring strong delivery discipline, high operational readiness, and close collaboration across technology and business stakeholders.

This role will span 2 squads - MTC Core and MTC Appian squads - ensuring aligned prioritisation, consistent execution, and predictable delivery across the programme. As a Technical Product Owner, you will bridge technical and business needs, own both the business and technical backlogs, and be accountable for delivering high-quality outcomes through UAT and Production releases.

Reporting line: This role reports into the IT Lead for the trade processing domain.

You Will:

• Own delivery across two squads (MTC Core & MTC Appian): drive predictable execution from discovery through UAT and Production, ensuring commitments are met and outcomes are realised.
• Backlog ownership (business + technical): create, maintain and prioritise a transparent backlog covering features, enablers, tech debt and operational readiness; keep work “ready” via regular refinement.
• Translate needs into buildable scope: shape epics/stories with clear acceptance criteria; validate feasibility against architecture/platform constraints; surface trade-offs early.
• Dependency & risk management: identify cross-team/system dependencies, plan sequencing, remove blockers, and escalate decisions needed to maintain flow.
• Quality, compliance & release governance: ensure testing and non-functional requirements are embedded; lead release readiness and change execution so deployments are safe and repeatable.
• DevOps & continuous improvement: champion CI/CD, automation and engineering standards that improve reliability, cycle time and operability.
• Observability & data-driven decisions: use monitoring and delivery/service metrics to steer prioritisation and continuous improvement across both squads.
• Production support partnership: act as L3 for product incidents, coordinating with L2/Application Management and engineering to restore service and prevent recurrence.
• Stakeholder alignment: serve as the technical voice with business and engineering stakeholders, providing clear updates on progress, risks, options and decisions.

#LI-Hybrid

Qualifications

You Have:

• Strong experience as a Technical Product Owner / Product Owner for a technology platform, ideally within financial services or another regulated environment.
• Proven ability to drive delivery outcomes in an agile squad model, with a strong grasp of Scrum and/or Kanban practices.
• Demonstrated experience owning and managing both business and technical backlogs, including writing epics/user stories with clear acceptance criteria and sequencing work for value and risk.
• Strong understanding of software delivery lifecycle, release management, operational readiness, and production support responsibilities.
• Confidence engaging with engineering teams on architecture, technical trade-offs, performance, and technical debt, while communicating clearly to non-technical stakeholders.
• Strong analytical and problem-solving skills, with the ability to make pragmatic decisions in a fast-paced environment.
• Excellent communication and stakeholder management skills, with the ability to drive alignment across teams, functions, and priorities.
• Experience with product delivery tooling such as Jira and Confluence (or equivalent).

Certifications (Preferred)

• Industry-recognised certification such as PSPO I (scrum.org) or equivalent.

Additional Information (Preferred)

• Experience working on platforms involving trade lifecycle workflows, operational processes, and integrations with third parties.
• Familiarity with DevOps practices, CI/CD pipelines, and release/change governance in regulated environments.
• Experience using observability and operational metrics (monitoring, logging, alerting, incident trends) to improve reliability and prioritisation decisions.
• Exposure to low-code/workflow platforms (e.g. Appian) and the operational considerations associated with them.

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect working with one of the fastest-growing businesses at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways.  Our vibrant CULTURE. Connected team. Love of innovation, laser client focus. 

So, why settle for the ordinary?  Apply now for your next Brilliantly Different opportunity. 

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

About the Company

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, a collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work. Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.