Associate M365 Consultant - Business Applications

Do you love fixing business problems, work in M365 Consulting and have your career taken to the next level??

We're looking for an experienced consultant to join our team to lead the delivery of major employee engagement initiatives at some of the biggest organisations in Australia, NZ and Asia. Our approach spans human-centered design-led discovery, content and change strategy, build, launch and adoption. We work side-by-side with leaders from Microsoft and our customers to implement change using the latest Microsoft tech - including Power Platform, Copilot, Viva Connections, modern SharePoint and Teams.

Help make a major difference to the digital productivity and engagement of 100,000s of employees.

Engage Squared is an award-winning, fast-growing company that believes in great workplace culture and investing in our people. We hire great people, work on interesting projects with amazing customers, and invest in our team; and we've just been named Microsoft Partner of the Year, Australia and one of the best places to work in the Australian tech industry in the Australian Financial Review's BOSS Best Places to Work list.

As a Microsoft Solutions Partner, we specialise in creating modern workplaces with Microsoft technologies; helping organisations to work better, together, faster. Our vision is to create a world where every employee has access to the tools, knowledge, and information that they need to enjoy work. Using modern work technologies, we can free employees from the friction of inefficient business processes, and fill gaps in knowledge or support from their team, leaders, and leadership, so that they are empowered to be productive.

We are committed to Diversity, Equity and Inclusion and as such we are proud to be nearly 50/50 Women/Men ... YES in the IT professional services industry this is rare to find. If you see something that you would love to learn or not had much experience in, still apply – we can teach you!

We have offices across Australia, NZ, Japan, and Bali. This role is open to anyone located in Australia. Want to work in an office? With offices across ANZ, Bali and Tokyo.

Our successful technology consultancy undertakes projects for a variety of large organisations. With an impressive roster of clients, including ANZ, Commonwealth Bank, Westpac, BUPA, Governments at all levels across Australia, Origin Energy and Mirvac, you’ll be contributing to a growing team famed for their expertise in connecting people with technology.

We pride ourselves on being a fun, innovative and collaborative organisation that practices what we preach and delivers great customer results.

What you'll do

This position is for an Associate M365 Consultant with a background in Business Applications - Business Analysis and Process improvements using the Power Platform and wider M365 Stack. The role is to work in Microsoft technologies, focusing on the latest versions of Microsoft 365, with some exposure to Azure and supporting technologies building digital workplaces.

Combining client facing consulting capabilities with hands-on solution delivery, our Consultants liaise with clients, agile software development teams and user experience designers to ensure our solutions are beautifully designed and effectively delivered. Your business insight and thought leadership, will enable you to solve high profile, real-world business problems with outstanding results.

Responsibilities:

• Work in close partnership with Lead consultant and project manager to successfully deliver customer engagements from start to finish, including supporting project planning activities, owning relevant deliverables, facilitating client workshops, owning streams of work within the project, calling out any project risks, and delivering the project within budget.
  
• Working with our customers to define, articulate the customer pain point to ensure we address our customers challenge.
• Gather customer requirements, workshops and discovery sessions to ensure we illicit the current process/workflow challenges

What you'll bring

• Strong interpersonal and communication skills
• Strong customer service skills and stakeholder management skills
• Demonstrated technical knowledge of M365 ecosystem with a strong background in Power Platform
• Demonstrated experience in project delivery and consulting - e.g. business discovery & analysis, requirements gathering, solution architecture, workshop facilitation, risk management, training facilitation & asset creation, user story creation, testing and UAT etc
• Low-code/no code development skills
• Self-management skills (we do not micromanage) e.g. ability to learn new skills and develop strength, seek and provide feedback in a truly collaborative team environment.
• Min 1 years working specifically within the Microsoft technologies (essential)
• Certifications in Microsoft technologies including Power Platform, Azure, SharePoint etc. (highly regarded - we will help get these if you have the willingness to learn)

We value inclusivity and diversity at Engage Squared. Research shows candidates from neurodiverse and underrepresented backgrounds often only apply for roles if they meet all the criteria. We like to make our hiring decisions based on a combination of aptitude and passion, not just experience, so if you’re keen to apply and need reasonable adjustments please let us know. We also encourage you to let us know the pronouns you use at any point during the recruitment process.