Associate Project Manager - London
About Schumacher
Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion-dollar global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With over 500+ employees and growing, we are driven by a shared belief that design transforms life. We are dedicated to the mission of helping our customers “celebrate the feeling of home”. Schumacher designs and produces some of the most beautiful fabrics, wallcoverings, trims, furniture, and accessories in the world. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next, an appreciation for what’s come before, a drive to make our products with enormous care and attention for detail. Schumacher is a globally recognized company with a myriad of showrooms both domestically and internationally.
Our competitive advantage in the industry is the people. We believe that our employees are our most important assets. F. Schumacher & Co is deeply anchored in our company core values which are as follows:
- Preserve Our Entrepreneurial Spirit
- Take Ownership & Accountability
- Be Solutions-Oriented
- Demonstrate Courage
- Practice Adaptability
- Embrace Collaboration
We empower our employees to live these values daily because we understand how it will positively impact the customer's journey. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio.
About Role:
The London-based Associate Project Manager will be responsible for managing hospitality client projects as well as specific sales support functions for the Hospitality team. A passion for luxury and an unwavering commitment to beauty are woven into everything we do. Our mission is to elevate hospitality settings through great design, to be a style leader within the design community, and to create a beautiful product, always.
You Will:
- Partner closely with UK-based clients and UK-based sales team to drive sales by coordinating hospitality projects from start to finish.
- Coordinate production, logistics and timeline of multi-spec hospitality and commercial projects to help reach the overall sales goal
- Build strong customer and vendor relationships through consistent delivery of the highest quality product and client service
- Troubleshoot client issues and ensure client success collaborating with internal departments (Finance, Procurement, Shipping and Sales Support Teams)
- Consistently follow up with clients on outstanding quotes and projects and maintain updates in sales databases
- Provide reports and sales projections for all projects in your region. Manage project and sales pipeline in conjunction with sales team partner
- Manage vendors to ensure successful product development, sales and completion of projects
- Communicate and embody Schumacher's brand message
You Have/Are:
- 2-4 years customer service and project management experience
- Ability to operate in a fast-paced environment, adapt to change, meet deadlines and wear many “hats”
- Excellent organizational, time management, and follow-through skills
- Solution-oriented and a team player
- Strong verbal communication skills and excellent, swift and error-free written communication in English
- Passion for delivering an amazing experience for each client, always
- A positive, goal-oriented team player with high level of ownership, accountability and initiative
- Proficiency in MS Windows and Office suite, Acrobat suite
- Comfort learning new software systems
- Bachelor's degree