Audio Conference DevOps Engineer
POSITION TITLE: Audio Conference DevOps Engineer
LOCATION: Phoenix AZ
SALARY: Based on Experience
SPONSORSHIP: No
We're looking for a Audio Conference DevOps Engineer to manage the deployment of new release, configure, and troubleshoot SIP servers. Our Audio Conference provides dial-in and callout services for any Audio Conference meetings and has global data centers coverage.
Responsibilities:
- Manage Zoom Audio Conference release deployment
- Design and implement zero-downtime Audio Conference service (99.99%)
- CI/CD automation to maintain a scalable architecture, work closely with developers
- Extract monitoring metrics, identify and troubleshoot service issues
- Resolve escalation tickets from technical support
Qualifications
- Develop Ansible playbooks to automate deployment tasks
- Develop monitoring metrics with scripting languages like Python and Shell, in platforms such as Zabbix and Grafana
- Maintain Git repositories and apply CI/CD with Jenkins
- In-depth knowledge of Linux operation commands, config files, and packages
- In-depth knowledge of SIP and RTP traces
- Manage SBC dial plans configuration for PSTN service providers and enterprise customers
- Manage WebSocket and SSL API integrations setup with large 3rd party Audio Conference partners and resellers
- Manage VoIP network routing, QoS, and firewall policies with NetOps team
- Manage global Toll and ITFS numbers coverage, capacity, and usage
- Mandarin communication would be a plus
Good to Have:
- Docker
- Kubernetes
- ELK knowledge
- CCVP
- RHCE certifications
Additional Information
All your information will be kept confidential according to EEO guidelines.