Automotive Parts Counter Trainee Associate
Berlin City Auto Group is actively hiring a Parts Counter Trainee to join our growing team in Portland, Maine! Competitive pay starts at $20.00 per hour, with opportunities for growth!
What We Offer:
- Competitive pay- starting at $20.00!
- On-the-job training with a career path that offers an opportunity for financial growth
- Flexible schedule with paid time off that accrues from day one of employment
- Recognition programs & awards are part of the culture that rewards excellence and high performance
- An extensive benefits package including medical, dental, vision, life, and disability insurance, and more
- 401(k) with employer contribution!
- Health and Wellness membership reimbursement of up to $75.00 per month (paid monthly)
- Employee discounts
- Fun team atmosphere
Position Overview:
The Parts Counter Trainee will work closely with an experienced Counter associate. In this role, you will learn the sales process by working with customers face-to-face or over the phone. The Parts Counter Associate will be trained to handle retail and wholesale parts sales and to ensure customer inquiries are addressed promptly. The Parts Counter Associate ensures every customer leaves with a positive impression of their overall parts experience at the dealership.
Essential Functions:
- Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the entire product line
- Pull purchased parts from stock
- If the part is not in stock, determine availability and submit a particular order if requested by the customer
- Answer phone calls, providing price quotes, and other information
- Set up orders for daily shipment, delivery, or pick-up
- Assist Service Technicians in selecting parts needed for repairs in the process
Who You Are:
- You are a team player who can work effectively with a team and independently when required
- You can work efficiently and effectively, with a strong sense of urgency
- You have exceptional communication, organization, and follow-up skills that result in a unique customer experience
- You are comfortable working on iPads and computers
- Meeting or exceeding productivity and service standards is a priority, and you have a strong attention to detail
- When under pressure, you maintain a positive attitude with customers, peers, and management
- You are reliable with a proven work ethic, and attendance is a priority
- You are looking for an opportunity to grow your career in the automotive industry
Requirements:
- Be able to lift 25 lbs
- Must be at least 18 years of age
- Possess a valid driver’s license and a favorable motor vehicle record
- Able to pass a pre-employment background check
- Authorized to work in the United States
Who We Are:
Berlin City Auto Group is a family of dealerships throughout Maine and Vermont. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a team of highly energized, engaged, and diverse individuals united by our core beliefs and values. Together, we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our philosophy is Easier – a way of doing business that finds a way to satisfy every customer with the highest service level. Our team feels like family, and we treat everyone around us that way. We are passionate about our work and the culture that we have created.
To Learn More about Berlin City Auto Group and Career Opportunities, visit us at https://berlincitycareers.com/