Bank Operations Specialist

About Addi

We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them. Today, we serve over 2 million customers and partner with more than 20,000 merchants, making Addi Colombia’s fastest-growing marketplace.

We provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. As the country’s leading Buy Now, Pay Later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. In the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably.

Our mission has earned the trust of world-class investors, including Andreessen Horowitz, Architect Capital, GIC, Goldman Sachs, Greycroft, Monashees, Notable Capital, Quona Capital, Union Square Ventures, Victory Park Capital, and more, who back our vision for the future. With their support, we are not just growing—we are transforming Latin America’s financial ecosystem and shaping the next generation to shop, pay, and bank in Colombia.

But what truly sets us apart is how we build. We are a conscious company, driven by deep experience in scaling technology, services and products, and we live by our values every day.

About the Role

This is where you come in. Below, you’ll find what this role is all about—the impact you’ll drive, the challenges you’ll tackle, and what it takes to thrive at Addi. If you’re ready to be part of something big, keep reading.

What’s the mission you’ll drive

Ensure end‑to‑end daily compensation and settlement across networks (ACH, MasterCard, PSE, etc.), maintain accurate and timely reconciliations, and certify all regulatory reports with strong evidence, controls, and auditability.

What you will do

• On‑time compensation and settlement: Own the daily compensation cycle with ACH (Integra), MasterCard/MCCA and other rails, meeting all windows and cut‑offs with 0 team‑attributable delays.

• Regulatory reporting certification: Prepare, validate, and certify the accuracy and completeness of information periodically reported to the Superintendencia Financiera (SFC), achieving zero rejections for data quality in the first 6 months.

• Operational control dashboard: Publish a dashboard within 60 days tracking timeliness, open breaks by network, aging, regulatory rejections, and SLA compliance.

• Process automation: Design and deploy at least 2 high‑impact automations for reconciliations or regulatory cut‑offs using SQL/Python or low‑code.

• Traceability & audit: Establish logs and evidence of who/when/what/why/supporting files for each compensation milestone and every regulatory submission, linked to tickets and artifacts.

What we’re looking for

• Proven expertise with core banking processes or operations

  • 3+ years of hands-on experience in a bank operations or fintech operations role within the Colombian financial system.

  • Deep familiarity with core banking operational flows, including ACH compensation/settlement (Integra), card network processes (MasterCard/VISA, MCCA), and multi-system banking reconciliation.

  • Experience operating Bank products/features such as ACH transfers, PSE, and debit cards, preferably MasterCard.

• Financial reconciliation and controls expertise

  • Demonstrated ability to design and implement multi-system reconciliations with preventive/detective controls and a risk-focused approach.

  • Close partnership with Treasury and Accounting teams for daily and month-end closes.

  • Top-tier attention to detail and ability to break down complex operational problems into measurable components.

• Regulatory rigor and certification

  • Familiar with reporting standards to Colombian authorities (e.g., SFC) and related obligations (e.g., DIAN/GMF).

  • Evidence-driven certification approach and data quality discipline to meet the highest regulatory standards.

• Impeccable analytical and quantitative mindset

  • Proficient in SQL for querying and data analysis; experience with BI tools (Databricks, Looker, PowerBI).

  • Desirable: Python or low-code tools for automating repetitive tasks and building scalable solutions.

  • Ability to use data to find root causes and validate solutions, not just surface-level fixes.

• Process design & automation mindset

  • Proactively identifies inefficiencies and systematically designs streamlined, scalable, and automated solutions.

  • Track record of successfully designing and implementing new operational processes from scratch, measurably improving efficiency or strengthening controls.

• Extreme ownership & bias for action

  • Operates autonomously, communicates risks and decisions clearly, and delivers under tight operational cut-offs.

  • Takes full responsibility for operational outcomes with a sense of urgency, even in ambiguous situations.

  • Comfort in managing longer-term deliverables while handling unexpected near-term priorities.

Why join us?

• Work on a problem that truly matters – We are redefining how people shop, pay, and bank in Colombia, breaking down financial barriers and empowering millions. Your work will directly impact customers' lives by creating more accessible, seamless, and fair financial services.

• Be part of something big from the ground up – This is your chance to help shape a company, influencing everything from our technology and strategy to our culture and values. You won’t just be an employee—you’ll be an owner

• Unparalleled growth opportunity – The market we’re tackling is massive, and we’re growing faster than almost any fintech lender at our stage. If you’re looking for a high-impact role in a company that’s scaling fast, this is it.

• Join a world-class team – Work alongside top-tier talent from around the world, in an environment where excellence, ownership, and collaboration are at the core of everything we do. We care deeply about what we build and how we build it—and we want you to be a part of it.

• Competitive compensation & meaningful ownership – We believe in rewarding our talent. You’ll receive a generous salary, equity in the company, and benefits that go beyond the basics to support your growth.

How the hiring process looks like

We believe in a fast, transparent, and engaging hiring experience that allows both you and us to determine if there's a great fit. Here’s what our process looks like:

• Step 1: People Interview (30 min)
  A conversation with a recruiter to get to know you, your experience, and what you're looking for. We’ll also share more about Addi, our culture, and the role.

• Step 2: Technical assessment (30 min)
  A session to assess your skills using SQL, one of our team members will ask you to solve different exercises using your SQL experience

• Step 3: Initial Interview (45 min)
  A more in-depth conversation with the hiring manager, where we explore your skills, experience, and problem-solving approach. We want to understand how you think and work.

• Step 4: Case Study (3-5 Days)
  You may receive a real-world challenge or case study to complete. This is a chance to showcase your expertise and how you approach key problems relevant to the role.

• Step 5: Co-Founder Interview
  If there’s a strong match, you’ll have a final conversation with our Founder to align on expectations, cultural fit and ensure mutual excitement. From there, we’ll move quickly to an offer and discuss next steps.

We value efficiency and respect for your time, so we aim to complete the process as quickly as possible. Our goal is to make this experience insightful and exciting for you, just as much as it is for us. Regardless of the outcome, we are committed to always providing feedback, ensuring that you walk away with valuable insights from your experience with us.