Benefits Administrator
Full Time | Hybrid (2 days per week in office)
About the Role
The Benefits Administrator plays a critical role within IVX Health’s People Operations team, supporting accurate, compliant, and employee-focused benefits administration. This position owns day-to-day benefits operations, employee support, HRIS data integrity, and coordination with vendors and internal partners. The Benefits Administrator serves as a trusted resource for employees regarding benefits, leave programs, and related policies while supporting open enrollment, compliance activities, and continuous process improvement. This role directly contributes to employee satisfaction, operational efficiency, and regulatory compliance across a growing, multi-state organization.
Responsibilities
Benefits Administration
- Administer employee benefits programs, including medical, dental, vision, life, disability, and voluntary benefits
- Process benefit enrollments, changes, and terminations with accuracy and timeliness
- Maintain benefits data within the HRIS, including eligibility tracking, deductions, and life event processing
- Support annual open enrollment through system setup, employee communications, and data audits
- Coordinate with benefit vendors, brokers, and carriers to resolve eligibility, billing, and employee inquiries
- Support workers’ compensation administration, including claim intake, reporting, carrier communication, and documentation
401(k) and Leave Administration
- Assist with administration of FMLA, short-term disability, and other leave programs in partnership with HR Business Partners
- Coordinate with the 401(k) plan administrator on enrollments, payroll feeds, loans, and demographic updates
- Support COBRA administration, ACA reporting, and required ERISA documentation
- Maintain accurate records related to leaves, benefits continuation, and retirement plans
Employee Support and Communication
- Serve as a primary point of contact for employee questions related to benefits, pay, and time away from work
- Provide education and guidance during onboarding, open enrollment, and benefit changes
- Maintain clear internal documentation and deliver consistent, professional employee-facing support
Compliance and Process Support
- Assist with benefits-related compliance activities, audits, and reporting requirements
- Monitor benefit processes for accuracy and consistency, escalating issues as needed
- Identify opportunities to improve efficiency, accuracy, and employee experience
- Partner with Payroll, Finance, and HR teams to ensure accurate deductions and reporting
Job Qualifications
Education and Experience
- Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience
- Minimum of 3 to 5 years of experience administering employee benefits, including 401(k) plans
- Experience working with benefit vendors, carriers, or brokers
- Familiarity with HRIS systems (Paycom strongly preferred) and benefits platforms
- Experience supporting a multi-state workforce; self-funded plan experience preferred
Core Competencies
- Strong attention to detail and accuracy in high-volume data environments
- Clear, professional written and verbal communication skills
- High level of discretion and confidentiality when handling sensitive information
- Strong organizational and prioritization skills in a fast-paced environment
- Empathetic, employee-centered approach to support and problem-solving
- Ability to collaborate effectively across Payroll, Finance, and HR teams
Functional and Technical Skills
- Proficiency in Microsoft Excel, including data audits and reporting
- Experience with payroll systems, benefits platforms, and HRIS workflows
- Working knowledge of FMLA, COBRA, ERISA, ACA, and ADA regulations
- Comfortable troubleshooting system issues and recommending process improvements
Preferred Qualifications
- Experience in a healthcare or multi-site services organization
- Familiarity with Paycom payroll and benefits modules
- Experience supporting audits (401(k), workers’ compensation, ACA)
- Exposure to benefits renewals, vendor reviews, and employee education initiatives
- Professional certification such as PHR or SHRM-CP
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
- Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan – Secure your future with a competitive company match.
- Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance – Financial protection for you and your loved ones.
- Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
- Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education – Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus – Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
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