What is the salary for this Bilingual IT Support. role?

Salary information is not publicly listed for this position. Apply directly to discuss compensation with Lalamove.

Where is this Bilingual IT Support. position located?

This is an on-site position at Lalamove located in Mexico City, North America.

How do I apply for this Bilingual IT Support. job at Lalamove?

Click the 'Apply' button on this page to be redirected to Lalamove's application portal. Make sure to have your resume ready and tailor your application to highlight relevant experience.

Lalamove is actively hiring for Support roles. Visit the company page to see all open positions and learn more about working at Lalamove.

Bilingual IT Support.

Lalamove Mexico City Today

support

About the company:

Founded in Hong Kong in 2013, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving orders every day. We are revolutionizing the logistics industry by directly connecting customers and drivers through our technology. With 1600+ employees spread across SEA and LATAM, our company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

At Lalamove we are characterized by living our values: passion, humility, grit and execution.

About the role:

Resolve technological issues and provide support to staff to ensure the efficient operation of systems, software, and hardware, thereby maximizing productivity.

What you will do:

Maintain and support office User's Workstation (PC/Laptop) and various Office IT Equipment life-cycle and availability

Handle Procurement process for IT Equipment / Project-based on ISO Audit Standard

Coordinate and maintain office Meeting Rooms VC and AV System Setup

Coordinate with Telecom Service Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN or etc)

Coordinate and troubleshoot for Office Structured Cabling System

Maintaining Office Network Connectivity and coordinating with the Network team for Network Infrastructure Design and Build Troubleshooting, and Maintenance (WAN, Firewall, L3/L2 LAN, WiFi System …)

Maintaining UPS System Operation

Daily System Administration and support (Accounts creation, termination, etc...)

Documentation (Inventory, IT Drawings, IT-related documentation)

Troubleshooting for IT Equipment and inquiries of users

Communication with IT Vendors in various categories

To be part of our team, you’ll need:

Degree or certificate holder in Information Technology or related disciplines

Qualification in CCNA, CCNP, MCSE, MCP, and MCITP… is an advantage

Experienced in Procurement Procedure for IT Equipment and vendors / ISP communication

Experienced in Google WorkSpace is an advantage

1 - 2 years of solid experience in IT Technical Support, System Administration

Experienced and knowledgeable in Networking (Firewall, Core/Access Switching, etc…), On Perm / Cloudbase Server and IP/Cloud PABX System Concept, Connection, and Installation

Solid experience in AV VC System Concept, Design, and Technical Troubleshooting

Experience in MacOS/Windows Installation, Administration, and maintenance

Basic knowledge of IT Server/Comms Room Infrastructure and Structured Cabling System

Basic understanding of ITIL

Good communication skills in English

If you are interested in our job opportunity, apply here.