Bilingual Legal Assistant

Bilingual Legal Assistant

We are seeking a high-energy, detail-oriented Bilingual Legal Assistant to manage the front-end of our client acquisition process. You will be the first point of contact for potential clients, ensuring every lead is handled with professionalism and care.

Key Responsibilities

• Conduct initial intake interviews with potential clients in both English and Spanish.
• Systematically follow up with leads to move them through the firm's pipeline.
• Maintain and update the lead tracking spreadsheet with high accuracy.
• Bridge communication gaps for Spanish-speaking callers.

Candidate Requirements

• Minimum 2 years of experience as a Legal EA or Intake Specialist supporting US-based law firms.
• Proven proficiency using MyCase (preferred) or similar legal case management software.
• Native or near-native fluency in both English and Spanish (written and verbal).
• Proven proficiency in managing lead tracking via Excel or Google Sheets.
• Exceptional phone etiquette and lead nurturing skills.